Crew Leader

You love hospitality, lead by example, and bring good vibes to every shift? At Moxy Hamburg Finkenwerder, we’re looking for a Crew Leader who keeps the energy high, the standards sharp, and the team motivated , day and sometimes night. 

Moxy is not your average hotel. We are bold, playful, and social — a place where guests feel at home and the crew feels empowered. Located in Hamburg-Finkenwerder, our hotel combines city spirit with the unmistakable Moxy attitude. 

As a Crew Leader, you are the heartbeat of the shift and a role model for the team. 

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  Lead and motivate the crew during early, late, and occasionally night shifts 

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  Be the first point of contact for guests and ensure a smooth guest journey 

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  Coordinate daily operations at Front Office & Bar 

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  Handle check-ins, check-outs, cash handling, and service recovery 

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  Support onboarding, training, and daily guidance of new crew members 

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  Ensure brand standards, safety, and service quality at all times 

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  Take ownership during busy shifts and lead by example 

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  We don’t have a kitchen crew! We prepare the food ourselves. 

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  We don’t have a bar manager! We make the drinks ourselves.We are hosts! What else! 

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  Help shape the duty roster (work schedule) 

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  Support with the monthly closing 

   

Apply now and become part of the Moxy Hamburg Finkenwerder crew. 
Let’s create great guest experiences together. 

• Experience in hospitality, front office, or F&B (leadership experience is a plus) 

• A hands-on, proactive leadership style 

• Flexibility to work rotating shifts, including nights, weekends, and holidays 

• Strong communication skills and a guest-first mindset 

• Team spirit, reliability, and a positive attitude 

• Good German and English skills (additional languages are a plus)