People Operations Specialist

• →Lifecycle & Data Guardian: Own the integrity of employee data throughout the entire lifecycle within Workday, ensuring absolute accuracy.
• →Risk & Compliance Lead: Act as the primary gatekeeper for global compliance by managing and executing robust background verification (BGC) processes.
• →Operational Excellence Partner: Serve as a trusted point of contact for employees, HRBPs, and external vendors to streamline workflows.

• →Workday Data Management: Execute complex global data changes (transfers, promotions, comp updates, terminations) and manage mass uploads using Workday EIBs.
• →End-to-End BGC Ownership: Partner with external vendors to trigger, track, and review comprehensive background checks. Safely escalate and resolve discrepancies.
• →Lifecycle Management: Support crucial milestones across the employee journey—from seamless onboarding documentation to compliant offboarding.
• →Ticketing Support: Resolve HR service requests efficiently through ServiceNow (SNOW) while maintaining strict SLA adherence.

• Zero-Error Data Quality: Achieve and sustain a $>99\%$ accuracy rate in data entries and EIB uploads within Workday.
• 100% Compliance Audits: Ensure 100% of active personnel files have fully completed, verified background check clearances within required timelines.
• SLA & TAT Optimization: Consistently hit and exceed established turnaround times for resolving HR tickets and onboarding data setup.
• Vendor Efficiency: Optimize internal workflows to reduce the average cycle time for background check completions.

• 5+ years of core experience in People Operations/HR Ops with deep employee lifecycle exposure.
• Mandatory tech skills: Hands-on proficiency with Workday Core HCM (including EIB execution) and ServiceNow (SNOW).
• Compliance expertise: Proven track record of managing high-volume, global background verification processes and vendor relations.
• Strong analytical, problem-solving, and data privacy capabilities (GDPR/CCPA awareness is a huge plus).

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• Supporting Your Well-Being 
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We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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