Senior Business Architect

We believe the Business Architect at Okta is a creative storyteller impassioned by our Customer’s story who is compelled to help them write the next chapter in their digital journey. In many ways you are a transformation strategist. You can understand complex, abstract challenges and can articulate them in simple & concrete terms. You have a solid technology background to understand how complex IT organizations operate and how Identity Solutions influence that landscape. You have a keen eye to not only seek out customer pain & risks to remediate, but also search for solutions that can optimize business values and outcomes. You have the powerful combination of being technically savvy & having business insight. You act as an empathetic, objective, trusted advisor and know the credibility & experience you bring to any customer conversation is an invaluable currency. As a Business Architect at Okta, you will hone each of these skills by advising a diverse set of customers and helping set their roadmap on what is possible using Okta’s Identity Platform.

• →Supports the sales & services teams in helping customers understand what they can achieve with Okta
• →Digests customer requirements and articulates the business value of solving business problems using cloud technology
• →Owns business architecture workshops and leads customer discussions that will transform customer’s digital experiences, IT infrastructure, and security posture.
• →Crafts collaborative, engaging workshop material that synthesizes known customer experiences and sequences what is possible with Okta.
• →Understands how to architect an optimal user experiences and how it is influenced by business process & technology
• →Collaborates effectively with partners (GSIs & boutique firms) in a shared vision of delivering success to Okta customers
• →Captures key insights learned from the field and seeks to continuously evolve delivery frameworks and models.
• →Contributes to thought leadership (articles, whitepapers, blogs) that increases Okta Professional Services’ content capital.

• A passion to advocate for the customer, which has been expressed through previous functional or technical delivery & customer-facing roles, such as technology consulting
• Ability to build trusted relationships required to be successful in a customer environment
• An elite writer, facilitator, and storyteller to the entire spectrum of customer audiences (from individual contributors to business stakeholders to executive leadership)
• A quick learner who requires minimal (but reasonable) preparation time speak with confidence about a customer sales or delivery scenario
• Able to set clear delivery expectations and met commitments with minimal revision
• Positively influence and operate effectively within the traditional context of a software delivery lifecycle project - adhere to project scope, schedule, and budget
• Experience working both independently and in large-scale, matrixed-team environments
• Exercises a problem solving mindset and mature judgment to prioritize work & effort that will inform customers’ future-state identity investment roadmap
• Well versed in user experience & business process optimization
• Discover and explore overall business architecture through persona definitions and journey maps to quantify Identity Solutions and inform technical design
• Ability to work with technical team members as well as functional team members on delivery projects & programs
• An expert in core SaaS principles
• Experience with at least one standard network security protocol (eg. OAuth, OAuth2, SAML, LDAP)
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Coach and mentor more junior team members as necessary on projects & programs
• Typically 10-25% travel
• Bachelor's degree in Computer Science, MIS or a comparable field is preferred.
• 8+ years experience

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Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

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