Fulfilment Officer

About Us One Acre Fund is an agricultural service provider that supports Africa's smallholder farmers to build resilient communities Who We Are One Acre Fund is one of Africa's fastest-growing agricultural social enterprises, serving over 1.1 million smallholder farmers across 10 countries. We put Farmers First, prioritizing impactful interventions that improve livelihoods. At One Acre Fund, investing in people is the most sustainable way to achieve scale and impact. About the Role: At One Acre Fund Nigeria, we put farmers first. Our mission is to make high-quality agricultural products accessible, affordable, and reliably available in rural communities. Through our unique “pod” model, we bring farm inputs closer to smallholder farmers, enabling them to grow more, earn more, and build lasting prosperity. Responsibilities: Drive Sales and demand by engaging directly with farmers, agro-dealers, and communities to identify needs, aggregate orders, and support promotional campaigns. Order Fulfillment: Ensure timely and accurate delivery of products, keeping farmers updated on order status. Customer Experience: Provide responsive, farmer-friendly support throughout the sales process. Inventory Management: Track stock levels, conduct regular counts, and prevent shortages at the pod level. Community Engagement: Build strong relationships with farmers, local leaders, and stakeholders; gather feedback to improve services. Reporting & Data: Maintain accurate sales and client records; provide regular updates to supervisors. Innovation & Improvement: Suggest new ideas to improve fulfillment, streamline operations, and expand farmer reach. Requirements Across all roles, these are the general qualifications we look for. For this role specifically, you will have: Education: NCE/BSc/HND in any relevant field. preferably in Agriculture or related fields Experience: Prior experience in agricultural sales, distribution, retail, or community engagement is a strong plus. Experience implementing projects at the field level Technical Skills: Sales and negotiation ability Basic computer literacy for reporting and tracking Soft Skills: Results-driven and proactive High integrity and accountability Adaptable and open to innovation Comfortable working with diverse communities Strong communication and relationship-building skills Organizational skills with attention to detail Language Skills Strong fluency in English is required Ability to speak the local language peculiar to the location is highly desirable, e.g, Hausa, Yoruba, Nupe, Obi, Alago, e.t.c Location Availability to live in the community/state where the role is open. Compensation In line with the job level. One Acre Fund provides employees with a percentage of their basic salaries for housing allowance and child support. Retirement savings: OAF contributes 10%, and you contribute 8% of your basic salary to your retirement savings account. One Acre Fund also provides monthly reimbursements to cover work-related expenses, including transportation and airtime. Relocation support is not available for this position. Please note: The role is fully onsite, and OAF will not provide relocation support.