Oodlefinance29d ago

Product Manager

London Or Manchestermid

Product ManagementProduct ManagerPrincipal Product Manager

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Quick Summary

Key Responsibilities

Working with the Senior Product Manager to prioritise and deliver improvements to the platform and customer journeys Managing and maintaining a backlog of platform improvements,

Requirements Summary

Working with the Senior Product Manager to prioritise and deliver improvements to the platform and customer journeys Managing and maintaining a backlog of platform improvements,

Technical Tools

Product ManagementProduct ManagerPrincipal Product Manager

🌏 London / Manchester

💷 Discretionary Company Bonus Scheme

⏰ Monday – Friday (37.5 hours per week - hybrid) 

What We Offer

~1 min read

✓🌏25 days holiday (rising to 28 after 3 years’ service) plus bank holidays, to take time to recharge and do something you love.

✓🤒 Private Medical - via vitality, with reward schemes paid for you and your family.

✓🤒 Health cash plan - via Simply Health for employee's and children claiming money back for dental, optical, etc

✓👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future

✓🪙Life Assurance - 4 x annual salary - benefit funded by Oodle

✓🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit.

✓🤟Employee discounts – discounts you can access anywhere, anytime for all major shops.

✓👌1 day volunteer day per year – an opportunity to give back to the community each year.

✓⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).

✓🤧Paid sick leave – enhanced company sick pay.

✓👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

Each Product team at Oodle is responsible for delivering reliable, compliant and scalable customer experiences that drive good outcomes for both customers and the business. We work closely with engineers, data scientists, designers and operational teams to build systems that support customers and the colleagues who serve them.

You’ll be part of the Product team within our Customer Management function, focusing on the customer journey from the point of acquisition through to the end of the agreement.

In this role, you’ll focus on improving the tools and experiences used by both customers and internal teams, while ensuring our platform and processes remain compliant, efficient and scalable.

You’ll work closely with stakeholders across operations, including customer services, collections and complaints, with regular engagement across the wider business and exposure to senior leadership.

Responsibilities

~1 min read

→☎️ Preliminary Interview (30 mins) 
→📹 Face to Face Interview (1 hour)
→📲 Final Interview (45 mins)

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.  

Embrace being human – empathy and diversity make us stronger.  
Strive for awesome – it’s awesome when we do better every day.  
Everyone’s a builder – we’re in this together and we win as a team.  
Bravely honest – we’re honest with ourselves and everyone else.  
Think customer – they’re at the heart of everything we do.

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram. 

Oodle is proud to be an inclusive workplace, and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.

We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email careers@oodlefinance.com.

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