Intake Specialist

Opal: Food+Body Wisdom is a local, female owned and clinician-led eating disorder treatment facility in the University District of Seattle, Washington that offers Partial Hospitalization Program, Intensive Outpatient Program and very limited outpatient services.   Radically Open Dialectical Therapy, Exercise+Sport programming and clinic wide weight-inclusive practices are infused throughout our treatment.  With Opal’s founders and clinical leadership team being experienced clinicians and closely involved in the day to day treatment, staff are able to learn from experienced clinicians and see the integration of these unique treatment offerings in a higher level of care setting. 

What can you expect with our RO DBT treatment?

RO DBT is the foundational treatment approach offered to our clients, as evidenced by specialized groups created and led by Dr. Lexi Giblin, who is intensively trained in RO DBT and an RO DBT Alumni Senior Clinician.  RO DBT  skills classes, meal support approach, self-inquiry group, and more offer clients a wrap around RO DBT treatment experience.  Opal staff have the regular opportunity to learn about RO DBT through our internal training program called The School of RO and apply their knowledge by co-leading groups and supporting clients through an RO DBT lens.

What can you expect with our Exercise+Sport approach?

We offer regular and robust programming for ALL of our clients to explore their relationship with exercise, sport and movement. We offer individual exercise experientials for all of our clients as well as specific groups to address relationship with movement. Staff interested and trained to be part of this programming is supervised by co-founder Kara Bazzi who has 20 years of experience and expertise in integrating relationship with movement into eating disorder care.

What can you expect with our weight-inclusive care?

As a clinic that was founded in 2012 on Health at Every Size principles and continually informed by weight-inclusivity and the Anti-Diet movement, we aim for systemic and individual application of a non-diet and non-weight based approach to food and body.   Staff can expect to have a work environment that celebrates body diversity and freedom with food. Clinical learning opportunities abound in group and individual therapy where our understanding is stretched about how to effectively deliver inclusive eating disorder treatment that can lead to healing for individuals in all sized bodies.

Our facilities:

Our passionate staff come together, in a newly renovated facility, to support our clients by offering a warm healing environment for the hard work of eating disorder recovery.  Staff are able to enjoy work spaces that are fully furnished, with bright daylight, comfortable furniture, and modern technology.

As a member of Opal’s staff you would have opportunities to showcase your strengths and work alongside a staff that is innovative and passionate about the application of RODBT, weight-inclusive practices, and exercise+sport in eating disorder treatment.

Job Title: Intake Specialist

Intake Specialist Responsibilities: 

• Manage attendance and admissions 
• Conduct phone intakes with prospective clients
• Coordinate face to face intakes and medical assessments
• Conduct face to face intakes with prospective clients if applicable based on licensure
• Coordinate with clinical leadership and clinical teams around appropriateness for care at Opal
• Coordinate with Utilization Review Specialist regarding insurance benefit and eligibility checks, insurance authorizations, and financial agreements
• Coordinate with Billing Specialist for financial agreements and billing aspects of care
• Orient new clients to partial hospitalization and intensive outpatient treatment
• Collaborate with other members of a multidisciplinary treatment team to determine clinician assignments and timing of admits
• Manage Opal Lodging meeting and lodging move-ins and outs
• Maintain clinical documentation and other administrative tasks required for competent care
• Maintain Intake processes and workflows 
• Coordinate and collaborate with community providers regarding client admission and records 
• Coordinate with People+Culture regarding marketing research, client satisfaction, and referral tracking information
• Help other departments at Opal (milieu, etc.) when space allows in intake and there is a high need elsewhere (manager determined)
• Other duties as assigned
  

On-Call Milieu Support Specialist and Milieu Support Specialist Floater*

 *Your primary role takes precedence over your floater role, unless otherwise directed by your manager/leadership.

• Provide a safe, supportive, and encouraging environment for the partial hospitalization program clients.
• Provide direct assistance throughout day by means of:
  • eating with clients at meals and snack times
  • monitoring bathroom use for eating disordered behaviors
  • socializing and observing clients during breaks and transitions in programming  
• Assist staff dietitians with tasks related to client care, including preparing food/meals/snacks, eating with clients, doing dishes, grocery shopping with clients, cleaning/tidying kitchen, etc.
• Assist staff therapists with tasks related to client care, including co-facilitating various therapy groups, offering therapeutic support to clients during meals, etc.
• Maintain clinical documentation and other administrative tasks required for competent care
• Collaborate with other members of a dynamic, multidisciplinary treatment team
• Help with training new milieu staff

Requirements: 

• Bachelor’s degree in psychology or related field
• Must be able to obtain an Agency Affiliated Counselor/CAAR or equivalent license within 90 days of hire (Opal pays for this)
• Live, behave and talk in a way that reflects a non-diet, non-weight biased relationship with food and body.
• Excellent attention to detail and ability to multi-task and complete complicated projects
• Knowledge of mental health, psychology, and eating disorders
• Alignment with the Opal values, see website for more details
• Exhibit a high degree of confidentiality and personal boundary setting
• Experience and/or understanding of eating disorders is highly desired
• Openness to learn new skills and take risks
• Strong interpersonal skills; able to address conflict with directness and compassion

Hours: 

Part-time hours at hire.  Full-time hours will become available by Summer/Fall 2026. 

Monday-Friday hours.   Exact schedule to be determined at time of interview.  

Compensation: 

Bachelor's/Master's Degree (Unlicensed): $21.30–$34.23 per hour DOE

Licensed Therapists/Counselors/Social Workers: $28.65–$42.16 per hour DOE

Vaccines: 

All Opal staff are required to be fully vaccinated with either a two-shot series of an mRNA vaccine or the one-shot J&J vaccine, along with a booster of an mRNA vaccine and Bivalent covid vaccination by December 15, 2022 (if it has been the recommended length of time from your last vaccination). As the CDC updates its recommendation on boosters, we ask our staff to comply with the most current recommendations regarding vaccinations and boosters. Annual flu shots are required by December 15th of each year. Opal will honor religious accommodations requests under Title VII of the Civil Rights Act of 1964 and medical accommodations via the American Disabilities Act.

Interested?

Apply here through Bamboo.  

Questions can be sent to courtney@opalfoodandbody.com 

Opal’s Aspiration:  To contribute to a world where all are able to live fully with freedom

Opal’s Vision: To inspire cultural change regarding food, body, movement and mental health

Opal’s Mission: To free people from diet culture by offering eating disorder treatment for food, body and exercise concerns

Staff  Values:  Better Together.      Curiosity and Learning.      Do it. Self-Inquiry. Repeat.      Change the Script.

See www.opalfoodandbody.com for more about Opal.