Technical Support Representative

Full-time 8-hour shift, 5 days a week between the hours of 3:00pm - 8:00am Pacific Time to offer support to our international team. This role will be required to work onsite in our Liberty Lake, WA headquarters.

• →The pay range for this position is $19.00 - $22.50 per hour. A $2.00 per hour shift differential will be offered for any hours worked between 6:00pm and 5:00am Pacific Time. This role is also eligible for an annual discretionary bonus.
• →Employees are eligible to purchase company stock at a discounted rate
• →Collaborative, fun, creative culture where idea sharing is encouraged
• →Casual dress (Jeans are welcome!)
• →Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• →Up to $5,000 annual company match for 401k
• →Company paid short-term/long-term disability, AD&D and life insurance
• →Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs
• →Paid maternity and paternity leave
• →Pet Insurance
• →Free annual membership to Care.com
• →Free access to the Headspace app for you and up to five friends and family members.
• →15 Days of Paid Vacation accrued per year (increases after year 3)
• →Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous
• →Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• →Employee Equipment Program – Free Alarm.com system for your home!

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

JR105898

LI# - Onsite