Manager, IT Risk & Controls (Hybrid)

• Identify, evaluate, and prioritize IT risks across OpenTable’s operations.
• Oversee regular risk assessments and control certification/validation activities.
• Monitor emerging IT risks and propose mitigation strategies.

• Lead the design and implementation of internal controls over technology systems and processes, particularly those supporting financial reporting (e.g., SOX compliance).
• Guide teams in the execution of user access reviews, segregation of duties monitoring, change management controls, and other standard IT controls.
• Maintain documentation of controls, processes, and evidence required for internal and external audits.

• Manage quarterly and annual control certification and user access review cycles.
• Serve as a liaison between IT, the Finance organization, and external auditors.
• Support ITGC (IT General Controls) management testing.

• Investigate any identified control deficiencies, oversee remediation efforts, and work to strengthen and automate internal controls as appropriate.
• Continuously improve risk management processes using technology, analytics, and cross-functional input.

• Partner with cross-functional leaders at OpenTable, supporting business objectives while ensuring a risk-aware culture.
• Present risk and control status updates to senior leadership as needed.

• Develop and maintain IT risk management policies, control standards, and governance frameworks.
• Ensure alignment with Booking Holdings (BKNG) group policies and broader compliance requirements.

Please apply if you have:

• Bachelor’s degree (or above) in IT, Engineering, or Accounting/Finance.
• 7+ years of progressive experience coordinating IT SOX compliance activities and maintaining IT Risk and Control Matrices/Frameworks.
• Leadership experience in IT risk management, audit, compliance, or a related field.
• Deep knowledge of internal controls over financial reporting, information security, and regulatory standards (e.g., SOX, COSO, COBIT, NIST).
• Strong analytical, communication, and stakeholder management skills.
• Experience working with auditors and managing audit processes.
• Ability to collaborate with both technical and non-technical stakeholders.
• Professional certifications (such as CISA, CISSP, CRISC, CIA, or similar) preferred.
• Experience in Big 4 Accounting/Professional Services is preferred.

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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