Senior Product Designer - Monetization & Personalization

This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Learn more about how we work

As a Senior Product Designer, you’ll get to: 

• Design the end-to-end campaign and marketing experiences that enable restaurants to increase visibility, influence demand, and drive bookings — from campaign creation and targeting, to performance insights, optimization, and billing.
• Shape the systems within a B2B2C ecosystem — building tools that empower restaurants to market effectively while preserving a trusted, high-quality diner experience.
• Partner closely with product managers, engineers, data scientists, and cross-functional stakeholders across both Restaurant and Diner surfaces to deliver scalable, measurable solutions.
• Translate complex marketplace dynamics — ranking, availability, pricing signals, incentive structures, and personalization logic — into intuitive, self-serve experiences that increase adoption and performance.
• Champion design decisions that balance restaurant ROI, diner value, and long-term platform health — thinking beyond features to systems and incentives.
• Lead research and discovery with restaurant operators and internal stakeholders to uncover unmet needs, validate hypotheses, and inform strategy.
• Raise the bar for craft, clarity, and systems thinking within a high-impact monetization domain. 

You enjoy solving complex design challenges and have strong visual and interaction design skills. You have an exceptional portfolio that showcases a breadth of product design work. You also have:

• Minimum of 5 years of professional experience in product design.
• Experience designing for B2B2C experiences or a proven track record of solving highly complex workflows.
• Experience leading and facilitating workshops with cross-functional partners.
• Led end-to-end user research initiatives, including planning, facilitating, and synthesis to translate findings into intuitive, evidence-based design solutions that directly address user pain points.
• The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments.
• Strong visual and interaction skills.
• The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user.
• Incorporated AI into workflows to improve and speed up the design process and outcomes.
• Strong curiosity and willingness to learn from others.
• An appetite and appreciation for feedback from stakeholders and peers.
• Strong written and verbal communication skills, and can clearly articulate design decisions.
• Experience working with remote teams.
• Expertise in Figma and other prototyping tools.

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.