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Optimamedical1mo ago
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Patient Experience Coordinator

AzerbaijanAzerbaijan·Scottsdalemid
OtherPatient Experience Coordinator
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Quick Summary

Key Responsibilities

Conduct daily follow-up communications with new and established patients. Track and monitor patient complaints through final resolution. Develop patient experience reports.

Requirements Summary

At least 1 year experience in a Customer Service role required. At least 1 year of experience in healthcare required. Experience with EMR system preferred, EClinical Works is a plus!

Technical Tools
OtherPatient Experience Coordinator

Responsibilities

~1 min read
  • →Conduct daily follow-up communications with new and established patients.
  • →Track and monitor patient complaints through final resolution.   
  • →Develop patient experience reports. 
  • →Complete Daily phone/text audits.
  • →Complete volume reporting to be shared with management. 
  • →Pull charts in accordance with insurance request. 

Requirements

~1 min read
  • At least 1 year experience in a Customer Service role required.
  • At least 1 year of experience in healthcare required.
  • Experience with EMR system preferred, EClinical Works is a plus! 
  • Complete understanding of HIPAA and PHI policies.
  • Excellent written, verbal communication, and customer service skills 
  • Strong multi-tasking skills, excellent ability to pay attention to detail.
  • Must be a team player!

What We Offer

~1 min read
✓Substantial growth opportunities
✓Leadership and mentoring
✓Fun work environment (lunches, events, holiday parties)
✓Benefits (medical/vision/dental/401k/paid holidays)
✓Supportive and positive work environment

Location & Eligibility

Where is the job
Azerbaijan
On-site within the country
Who can apply
AZ

Listing Details

Posted
May 26, 2026
First seen
May 26, 2026
Last seen
July 17, 2026

Posting Health

Days active
27
Repost count
1
Trust Level
22%
Scored at
June 22, 2026

Signal breakdown

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Patient Experience Coordinator
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