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Patient Experience Coordinator

United StatesUnited States·Scottsdalemid
OtherPatient Experience Coordinator
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Quick Summary

Key Responsibilities

Conduct daily follow-up communications with new and established patients. Track and monitor patient complaints through final resolution. Develop patient experience reports.

Requirements Summary

At least 1 year experience in a Customer Service role required. At least 1 year of experience in healthcare required. Experience with EMR system preferred, EClinical Works is a plus!

Technical Tools
OtherPatient Experience Coordinator

Responsibilities

~1 min read
  • Conduct daily follow-up communications with new and established patients.
  • Track and monitor patient complaints through final resolution.   
  • Develop patient experience reports. 
  • Complete Daily phone/text audits.
  • Complete volume reporting to be shared with management. 
  • Pull charts in accordance with insurance request. 

Requirements

~1 min read
  • At least 1 year experience in a Customer Service role required.
  • At least 1 year of experience in healthcare required.
  • Experience with EMR system preferred, EClinical Works is a plus! 
  • Complete understanding of HIPAA and PHI policies.
  • Excellent written, verbal communication, and customer service skills 
  • Strong multi-tasking skills, excellent ability to pay attention to detail.
  • Must be a team player!

What We Offer

~1 min read
Substantial growth opportunities
Leadership and mentoring
Fun work environment (lunches, events, holiday parties)
Benefits (medical/vision/dental/401k/paid holidays)
Supportive and positive work environment

Location & Eligibility

Where is the job
Scottsdale, United States
On-site at the office
Who can apply
US

Listing Details

Posted
May 26, 2026
First seen
May 26, 2026
Last seen
May 28, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
53%
Scored at
May 26, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Patient Experience Coordinator