Accounts Receivable Specialist II (Remote Poland)

Having surpassed $300M ARR and continuing to grow, Optro helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights.

At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!

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  Report to the AR Manager as the pioneer US-offshore member of the AR Specialist team, working assertively and self-sufficiently while leaning on the US team for ramp-up support

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  Review new and amended customer contracts to ensure billing terms, pricing, and schedules are correct

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  Partner cross-functionally with Sales, Deal Desk, and Order Management to validate order forms and contract terms translate correctly into billing setup

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  Complete vendor setup forms and manage vendor portal/PO process setup, including verification calls

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  Research and resolve billing disputes and discrepancies raised by customers, coordinating with internal teams to issue credit memos or corrected invoices as needed

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  Distribute invoices utilizing Tesorio campaigns via the company's AR group email, ensuring all clients remain informed on outstanding debts and deadlines

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  Monitor the AR group email and Tesorio to identify delinquent accounts, manage the dunning process, and drive proactive outreach strategies to accelerate timely collection of aged and high-risk receivables

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  Collaborate cross-functionally with legal, sales, customer success, and accounting leadership as appropriate

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  Support month-end and year-end accounting close, assist with general operational activities, and support ad hoc projects as needed

• Bachelor's degree

• 2+ years of experience in Accounts Receivable with demonstrated project management and resolution of large and complex accounts

• Able to structure working schedule to collaborate with a US-based team

• Hands-on billing experience, including invoice creation, contract review, and revenue/billing reconciliation

• Self-motivated team player with strong communication, time-management, and prioritization skills

• Detail-oriented with high standards of accuracy

• Excellent knowledge of MS Office and GSuite tools

• Bachelor's degree in Finance or Accounting

• Experience with NetSuite and Salesforce

• Experience in the SaaS industry and strong understanding of key SaaS metrics such as ARR

• Familiarity with Maxio/SaaSOptics and Tesorio

• Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.

• Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.

• Drive innovation: Create the future. Continuously improve what exists and invent what’s next.

• Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success.

• Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.