Cloud Solutions Specialist

To design, deploy, and support secure, scalable, and high-performance cloud solutions while ensuring reliable end-to-end operation of the cloud platform.

• Ensure the maintenance and operation of cloud management platforms and associated infrastructure and sub systems

• Provide Level 1/2 technical support for cloud platform issues.

• Ensure 24/7 availability and stability on the cloud platform and its sub systems

• Architect secure, scalable, and highly available customer cloud solutions.

• Translate business requirements into technical cloud solution designs.

• Develop customer solution design documents (HLDs and LLDs).

• Present and defend technical architectures to customers.

• Provision cloud resources (compute, storage, networking, security).

• Implement secure hybrid connectivity (VPN, MPLS).

• Implement Identity & Access Management (IAM) policies and RBAC.

• Configure and manage virtual networks (VPC, subnets, routing, etc).

• Deploy and manage virtual datacenters (VDCs) (virtual machines, IAC and containerized workloads (Docker/Kubernetes).

• Perform platform monitoring, alerting, and performance optimization.

• Troubleshoot production incidents and perform root cause analysis.

• Implement backup, disaster recovery, and high availability strategies.

• Apply security hardening and vulnerability remediation.

• Support compliance requirements (ISO 27001, data protection regulations, etc).

• Optimize customer environments for cost efficiency.

• Maintain technical documentation and configuration records.

• Collaborate with sales teams during pre-sales engagements.

• Participate in platform upgrades, patching, and lifecycle management.

• Conduct proof of concepts (POCs) for new cloud services.

• Contribute to continuous improvement of cloud standards and governance frameworks.

• Contribute to weekly incidents/tickets review with vendors or 3rd party support

• Inform and advice SMC and management on issues related to systems operations.

• Contribute to QoS reports through coordination with Service Management Center.

• Good analytical skills
• Innovative
• Customer centric
• Hands on experience and knowledge of cloud technologies (AWS, Azure, GCP, HCS)
• Good knowledge of compute, storage, hypervisors, networking, IAM, firewalls, load balancers, backup and DR
• Good knowledge of Windows/Unix/Linux Operating Systems

• Experience in telecom or enterprise datacenter environments.
• Problem Solving
• Effective Communication
• Ownership and accountability
• Autonomy/Self Driven
• Collaboration

Masters in Computer Engineering / Computer Science or equivalent

• AWS Certified Solutions Architect - Associate

• Microsoft Azure – Azure Administrator or Azure Solutions Architect

• Google Cloud – Associate Cloud Engineer
• Huawei Certified ICT Associate (HCIA) – Cloud Computing
• 2 years experience in an IT and Cloud environment with emphasis on architecting and supporting cloud deployments

Kindly note, that Orange Botswana shall only correspond to short-listed candidates.

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