Manager, Product Management – Commerce Consulting

Orium builds smart, modern commerce solutions that help enterprise brands move faster and stay ahead.

By bringing together AI, data, and composable systems, we create experiences designed for collaboration between people and intelligent agents— helping our clients work more efficiently, adapt quickly, and gain a long-term competitive edge.

With more composable launches than any firm in the Americas and deep expertise across commerce architecture, we partner with leading technology providers to deliver scalable solutions that evolve with our clients and accelerate time to value.

We blend systems thinking, data-driven design, and intelligent delivery, embedding AI and agents into our own teams to move faster, reduce friction, and co-create with greater precision. The result: adaptive, cross-channel experiences that keep our clients ahead of what’s next.

• →Lead and support a team of approximately 5–10 Product Managers, helping them succeed across enterprise commerce and digital product engagements.
• →Provide day-to-day leadership, coaching, and support to Product Managers across active engagements.
• →Conduct regular check-ins, provide ongoing feedback, and support performance management in alignment with existing frameworks.
• →Help team members prioritize work, navigate trade-offs, and manage stakeholder expectations.
• →Support effective use of bench time for skill development and internal initiatives.
• →Partner with the Senior Director of Strategic Delivery and our People teams on any people-related escalations during the contract period.

• Ensure Product Management delivery aligns with established Orium practices, tools, and ways of working.
• Collaborate closely with Delivery, Design, Technology, Analytics, and Account teams to support high-quality outcomes.
• Act as an escalation point for PM-related delivery risks, scope challenges, or client concerns; step in directly when required.
• Promote proactive scope management, clear requirements, and strong stakeholder communication to protect project margins and delivery timelines.

• Carry a billability target of approximately 30–50% (TBC), primarily through direct contribution to client engagements.
• Support client work during critical phases, including consulting, discovery, definition, and recovery for at-risk projects.
• Provide delivery oversight on assigned engagements, ensuring teams are set up for success and delivery remains on track.
• Serve as a senior product partner to clients, bringing strong product judgment and practical execution experience.
• Contribute directly to enterprise commerce and digital product engagements as a senior product consultant when needed.

• Support Sales and Technology teams as a Product Management SME during pre-sales or scoping activities, as needed.
• Contribute to shaping engagement approaches and clarifying roles, scope, and expectations.
• Share delivery learnings and insights with leadership to support continuous improvement.

• Demonstrated experience leading Product Managers within a consulting, agency, or professional services environment.
• Accountable for delivery health, scope integrity, and client outcomes across multiple enterprise engagements.
• Experience managing complex, multi-stakeholder programs involving executive-level client partners.
• Strong executive presence with the ability to advise senior stakeholders and navigate ambiguity.
• Experience stabilizing at-risk programs and bringing structure to complex delivery environments.
• Commercially aware, with exposure to pre-sales, scoping, and margin protection.
• Comfortable balancing people leadership with hands-on contribution to client engagements.
• Experience integrating modern digital tools and AI-assisted workflows to enhance delivery quality and efficiency.
• Experience delivering digital commerce, composable commerce, or enterprise digital product platforms is strongly preferred.

• Enjoy leading and supporting Product Managers through active, complex delivery work.
• Are comfortable stepping into client engagements to provide clarity, structure, and confidence.
• Value stability, follow-through, and consistent execution over large-scale transformation.
• Thrive in cross-functional environments and know how to balance delivery constraints with team wellbeing.
• Approach AI as a practical tool to improve efficiency, clarity, and quality, without losing the human touch.

Orium integrates AI thoughtfully across delivery—from research and synthesis to agentic development workflows. In this role, you’ll help model its effective use to drive quality, efficiency, and innovation.

We emphasize accountability for outcomes, but autonomy in activities. Your work will be measured across a number of data points (peer, leader & project team feedback) and will also be measured on the basis of client and user satisfaction. Your growth path is in your hands— you’ll have ongoing meetings with your leader to help determine your path, but your progress will be based on what you hope to achieve and how you choose to access the resources available to you.

We are committed to fostering an inclusive and accessible environment as we build a workforce that reflects the diversity of the community in which we live, including those with disabilities. We are dedicated to providing accommodations in all parts of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. If you require any accommodation, we will work with you to meet your needs.

Orium is committed to promoting and working towards a more socially and environmentally sustainable future. All employees are expected to make decisions and take actions in relation to their role and work that follow through on this commitment.

#LI-Remote