Revenue Cycle Specialist

Osmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. Yet, we have cause for hope: there have been developments in new psychiatric medications and treatments since the first FDA approval in 1954, including ketamine, Spravato, and neuromodulation. Now, there is a growing movement among clinicians, patients, and researchers to close the gap between this scientific innovation and better real-world care.

At Osmind, we serve a network of 1,000+ independent psychiatry practices across the country. We help these clinics effectively provide high-quality care, scale as businesses, and contribute to research with our purpose-built EHR, software solutions, clinician community, and managed services. Our providers are at the forefront of psychiatry, offering innovative interventions and treating some of the highest-acuity patients in the country.

Osmind is a San Francisco–based public benefit corporation backed by top investors including DFJ Growth, Future Ventures, General Catalyst, and Y Combinator.

As our Revenue Cycle Specialist, your center of gravity is AR follow-up: pushing claims out the door, unclogging cash flow bottlenecks, and partnering directly with providers to address denials and rejections. You also bring PA fluency — you've had PA-specific responsibilities in a prior role, you understand the difference between medical and pharmacy benefits, and you can pick up complex PA work when the team needs it.

We operate on an industry-leading revenue cycle platform and a modern AI-native stack. You'll be expected to ramp fast, use AI as a daily tool, and bring sharp problem-solving to some of the most complex billing in healthcare.

In your application, please include a short response (4–6 sentences) to the following:

Pick one denial type, payer policy quirk, or PA hurdle that has personally frustrated you in the last 6 months — something you remember the specifics of. Tell us: what was the situation (name the payer, the CPT/HCPCS code or drug, and the specific denial reason or policy hurdle), what did you try first that didn't work, and what eventually got it resolved?

We read these carefully. They tell us how you communicate and how you think through a problem.