Sales Enablement Specialist - Los Angeles, CA

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

We are looking for a Sales/GTM enablement specialist who is excited about building scalable sales training content that can be delivered through a variety of modalities to group and individual learners. The ideal candidate will also continuously adapt the curriculum & content to account for rapidly-evolving product, sales processes, and tools stack.

• →Sales Onboarding: prepare new-hire account executives by conducting orientation to Otter’s product and sales process, developing individual coaching plans, and providing resources and assistance to ensure effectiveness.
• →Training Programs: create learning content to support individual and group learning paths, including live presentations, videos, online courses, and skills assessment tests.
• →Deeply understand the customer journey and observe sales encounters (empirically and through data) to make iterative optimizations to the sales process, informed through data-driven experimentation (e.g., A/B testing).
• →Develop self-service training materials and resources to empower employees to continue their training independently. 
• →Collaborate with the GTM leaders and Sales Operations to ensure tools positively support the sales process.
• →Partner with Product Marketing to jointly execute go-to-market; coordinate with Regional Sales Operations to operationalize (for example, pushing leads/tasks proactively to sales reps).
• →Establish key metrics to measure the efficacy of sales training investment (ROI on training hours).

• 2-5+ years of domain experience in sales enablement or sales training (bonus points if you’ve been in a direct sales/business development role in the past). 
• Knowledge of GTM enablement programs, sales methodologies, and best practices.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• Proven ability to work with stakeholders, understand needs and translate vision into a clear strategy.
• Experience working within a global, cross-functional team environment and an ability to lead, influence, and continuously improve people and processes.

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

The base salary range for this role is $100,000 - $110,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

#LI-Onsite