Technical Program Manager, Commerce

We are looking for an experienced Technical Program Manager to join the Software PMO to help us bring the best software experience to our Oura members and partners. This role will demand close collaboration with product managers, scientists, designers, and software developers to ensure the software is developed and tested to meet defined requirements. We are seeking a candidate with a strong personal drive of quality, excellence, and motivated by the desire to deliver health and activity insights that can improve the lives of millions of people across the globe.

While you are responsible for the technical program management, you also enjoy rolling up your sleeves and putting your hands in the mud. More specifically:

• →Drive end-to-end program management activities across software engineering, product, finance, and design for commerce and partner features, from initial ideation and feasibility studies through all phases of the product lifecycle
• →Act as a liaison between Product, Software Engineering, Business, and QA teams through all phases of the development process
• →Work with stakeholders across the organization to plan and facilitate major software feature launches in conjunction with hardware launches
• →Provide regular, clear, and concise updates on program status, progress, risks, and dependencies to collaborators, engineering teams, design teams, executive leadership,and other stakeholders.
• →Foster a collaborative and productive working environment with open communication to all stakeholders. Act as a liaison between technical and non-technical stakeholders.

We have offices in San Francisco, San Diego, and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.  Some early hours to meet with EU co-workers will be required.

• 5+ years of experience working with agile development teams and familiarity with SDLC
• Experience with eCommerce transactions, NetSuite, and B2B systems, including hands-on experience with API implementations.
• Demonstrated ability to assess and provide technical and organizational guidance for consumer eCommerce and B2B api implementations.
• Ability to grasp and bind holistic architecture across different contexts (App, cloud, IT, Finance, marketing) 
• Excellent communication skills, both written and verbal. Comfort speaking to all audiences and the ability to adapt complex challenges into tangible solutions
• Expert-level proficiency with program management tools such as Confluence, Jira, Miro, including optimizing workflows for different types of programs and teams
• Proactive, strategic, and results-oriented self-starter with a strong sense of ownership, accountability, and the ability to drive initiatives from conception to completion
• Comfortable working across multiple time zones, with an index on US East Coast operating hours

Together we will continue to define Oura as a company where you can:

• Be productive and do your best work.
• Be part of a world-class software development team following and helping define best practices.
• Contribute to a product that improves the lives of millions of people across the globe.
• Be happy and have great work-life balance - we work efficiently, remove the fluff and pointless meetings, so that work continues to inspire and motivate you.
• Grow on your chosen career path, be it technical, people, managerial or leadership skills, or any mix of those.