Total Rewards Benefits Supervisor

United States·Columbiamid

OtherTotal Rewards

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Quick Summary

Overview

Summary Responsible for providing oversight and guidance to the benefits and retirement staff. Handles escalated issues and provides accurate, prompt response to management inquiries. Ensures accurate data entry, maintenance and file transfer to vendors for all benefit programs.

Technical Tools

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Responsible for providing oversight and guidance to the benefits and retirement staff. Handles escalated issues and provides accurate, prompt response to management inquiries. Ensures accurate data entry, maintenance and file transfer to vendors for all benefit programs. Assists data collection and response for government audits. Prepares, reviews and submits government mandated reporting. Monitors processes to evaluate and implement process improvements and efficiencies.

Responsibilities

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Supervises benefits staff to include coaching employees, approval of time, leave, performance reviews, training, etc. Verifies the accuracy and timeliness of work and customer service. Handles any escalated issues that may arise. Leads/guides staff in providing excellent customer service to all customers, employees, former employees, vendors and other external agencies.
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Facilitate enhancements to systems and processes. Performs quality control functions, runs/reviews reports to ensure accuracy. Researches and resolves any discrepancies found. Makes recommendations on benefits communication, processes, and plans.
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Processes more sensitive, complicated changes/issues. Researches and resolves questions from management and human resources staff.

What We Offer

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What We Offer

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✓Subsidized health plans, dental and vision coverage

✓401k retirement savings plan with company match

✓Life Insurance

✓Paid Time Off (PTO)

✓On-site cafeterias and fitness centers in major locations

✓Education Assistance

✓Service Recognition

✓National discounts to movies, theaters, zoos, theme parks and more

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers, and contribute their unique abilities to the growth of our company.

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .

Some states have required notifications. Here's more information.