As Commercial Counsel you’ll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business. You’ll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform.
Location: Remote (PT or MT preferred)
Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms
Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs
Protect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act
Enforce organizational contract policies and procedures
Assist in the evaluation and updating of company document templates
Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close
Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales
Support other legal team projects as needed, including negotiating vendor and partner agreements
3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients)
Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms)
Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent)
Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management
Understand how to balance competing priorities
Comfortable in a high growth dynamic, evolving environment
High level of attention to detail with excellent organizational skills and dedication to accuracy
Excellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed
J.D. or equivalent degree from accredited law school
Active member of the bar in at least one state in the United States
Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills
Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.