O
Outsourcedstaff29d ago

Administrative & Scheduling Support Specialist (Aged Care)

PhilippinesPhilippinesRemoteFull Time (Work From Home)mid
OtherSupport Specialist
0 views0 saves0 applied
Apply Now

Quick Summary

Overview

We are seeking a highly organised and proactive Administrative & Scheduling Support Specialist to support daily operations within a growing aged care business.

Technical Tools
OtherSupport Specialist
We are seeking a highly organised and proactive Administrative & Scheduling Support Specialist to support daily operations within a growing aged care business.

This role will play a critical part in ensuring smooth coordination between clients, support workers, and internal teams. The successful candidate will assist with scheduling, administration, invoicing, and compliance tasks, enabling the onshore team to focus on delivering high-quality care.

You will be working within a structured, fast-paced environment supporting elderly clients under Australia’s aged care framework.

1. Client Administration & Coordination
Manage client records and administrative processes including:

  • Creating and updating client profiles in Visual Care
  • Uploading documentation and managing digital signatures
  • Following up on client approvals and required documentation

    • 2. Timesheet & Payroll Support
    Ensure accuracy in workforce tracking:

  • Review and verify daily timesheets
  • Check hours worked, travel, and shift details
  • Follow up on missing or incorrect entries

    • 3.Invoicing & Claims Processing
    Support financial administration processes:

  • Process invoices and assist with claims submission
  • Track funding approvals and client budgets
  • Follow up on outstanding claims and required documentation
  • Assist with end-of-month financial processes

    • 4. Communication & Email Management
    Provide structured communication support:

  • Summarise and prioritise incoming emails
  • Communicate with support workers via Dialpad (VOIP)
  • Liaise with clients and stakeholders via email
  • Follow up on approvals, documents, and service updates

    • 5. Compliance & Documentation
    Ensure all processes align with aged care standards:

  • Maintain accurate records and documentation
  • Assist with audit preparation and compliance tracking
  • Ensure all required approvals and signatures are completed
  • Strong administrative and scheduling experience
  • Experience using CRM or care management systems (e.g., Visual Care)
  • Experience with VOIP communication tools (e.g., Dialpad)
  • Experience within the Australian aged care sector is highly advantageous
  • Medical or healthcare background is highly desirable
  • Excellent written English and communication skills
  • Strong attention to detail and accuracy
  • Advanced organisational and time management skills
  • Ability to manage multiple tasks and prioritise effectively
  • Minimum 2–3 years experience in a similar admin or coordination role
  • Highly organised and detail-oriented
  • Proactive and able to work independently
  • Strong problem-solving mindset
  • Empathetic and patient (important in aged care environment)
  • Quick learner with strong system adaptability

    • Listing Details

    Posted
    March 26, 2026
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    29
    Repost count
    0
    Trust Level
    32%
    Scored at
    April 25, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    3 other jobs at Outsourcedstaff

    View all →

    Explore open roles at Outsourcedstaff.

    O
    Senior Video Editor
    Full Time (Work From Home)
    O
    Estimator Civil/Concrete
    Full Time (Work From Home)
    O
    NDIS Scheduling & Customer Support Officer
    Full Time (Work From Home)

    Similar Support Specialist jobs

    View all →
    OdasevaOdaseva
    Tier 2 Support Specialist
    AUD 117000–125000
    Full time
    G
    Glsllc
    System Support Specialist
    Full-Time
    S
    Spsnorthamerica
    Office Support Specialist
    USD 20-22
    AxonAxon
    Solution Engineering Support Specialist - Fleet
    A
    Agencywithin
    Creative Account Support Specialist - CO
    Atp Flight SchoolAtp Flight School
    Training Support Specialist - GKY Airport

    Browse Similar Jobs

    Manager2.2kFitness & Wellness2kAssistant Manager1.7kData Collector1.6kEngineer1.3kDirector1.1kAssociate1.1kConsultant977Social Work & Counseling976Behavioral Health963Social Worker949Assistant857Social720Technician515Analyst511Operations Associate508Psychiatric Mental Health Nurse Practitioner448Coordinator425Staff Engineer383Data Entry Clerk357
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    O
    Administrative & Scheduling Support Specialist (Aged Care)
    Apply Now