Outsourcedstaff12mo ago

End to End Loan Processor (With Broker experience)

Philippines·ManilaRemoteFull Time (Work From Home)mid

OtherLoan Processor

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Quick Summary

Overview

About the Company Our client is a hands-on, client-focused mortgage broking business offering a full range of financial solutions. From first homebuyers to experienced investors,

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OtherLoan Processor

About the Company

Our client is a hands-on, client-focused mortgage broking business offering a full range of financial solutions. From first homebuyers to experienced investors, they specialise in residential lending, refinances, and business and commercial loans. With deep expertise in complex financial structures and self-employed clients, they deliver tailored solutions that align with each client’s goals. Committed to exceptional service and results, they take pride in guiding clients through every step of the lending journey.

About the Role

We’re looking for an experienced Loan Processor to join a growing mortgage broking business supporting Australian clients. You will work closely with the broker, an admin team member and a senior loan processor. In this role, you’ll manage end-to-end loan processing from gathering documents to settlement, while delivering an exceptional client experience. As the business expands, you’ll have the opportunity to help train and onboard additional team members. This is an exciting opportunity for someone who thrives in a collaborative, flexible environment and takes pride in delivering accurate, timely loan processing support.

Support the broker with end-to-end loan processing for residential and commercial mortgages.

Manage the loan pipeline from initial application through to settlement.

Liaise directly with clients to collect required documentation and provide updates.

Communicate with lenders, solicitors, and other third parties to ensure smooth processing.

Maintain accurate records in CRM systems, including MyCrm, Infinity, Mercury or Similar

Experience with Apply Online

Experience with Trello or similar project management tools

Assist in workflow management and task tracking.

Contribute to process improvements and help establish best practices as the team grows.

Train and mentor future loan processing staff members as the business expands.

Australian mortgage broker experience (not just banks or lenders).

Proven ability to process loans end-to-end. Documentation Verification, Application Processing, Lender Submission. Lender Follow-Up