Product Manager: Payments Fraud & Risk Solutions

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.  

As the Product Manager: Payments Fraud & Risk Solutions you’ll own and evolve critical product capabilities that enable Ozow to scale safely and responsibly. This role sits at the heart of balancing growth, fraud prevention, regulatory integrity, and operational trust through well-designed product solutions.

You will own:

• →Product direction and roadmap for a scoped area within the Trust, Risk & Compliance domain 
• →Problem definition and prioritisation for that area 
• →Translation of user, business, control, and operational needs into product requirements and workflow improvements 
• →Day-to-day product decision-making across a defined set of trust, risk, or compliance capabilities 
• →Collaboration with Engineering and Product Design to shape, build, and improve product solutions 
• →Measurable outcomes and KPI tracking for the product area they own 
• →Visibility of key dependencies, risks, and trade-offs affecting their roadmap 
• →Product documentation and clarity of decisions for their area 
• →Ongoing improvement of usability, control effectiveness, and operational confidence within their product area 

Clear product direction and prioritisation

• →Define and maintain a clear roadmap aligned to broader Product strategy and business goals
• →Ensure prioritisation balances user experience, operational efficiency, risk mitigation, and regulatory needs
• →Translate high-level strategy into measurable product outcomes

Effective product capabilities and workflows

• →Deliver scalable, usable trust, risk, and compliance product capabilities
• →Improve control effectiveness, operational confidence, and usability of owned workflows
• →Surface dependencies, risks, and trade-offs early to enable sound decision-making

Cross-Collaboration 

• →Partner closely with Engineering and Product Design to shape high-quality product solutions
• →Collaborate with Risk, Compliance, Operations, and Data teams to translate domain needs into product requirements
• →Track, measure, and communicate KPIs and outcomes for the owned product area
• →Maintain strong documentation and clarity of product decisions

Tool Utilization + Change Management

• →Own productised tooling for trust, risk, and compliance workflows (e.g. fraud tooling, AML monitoring, dispute management)
• →Drive continuous improvement of internal systems, workflows, and control surfaces
• →Support system and process evolution through structured change management
• →Leverage automation and data-informed decisioning to improve scalability and effectiveness over time

• Proven experience as a Product Manager, owning a defined product area end to end
• Experience working in trust, risk, compliance, fraud, payments, financial services, or highly regulated environments
• Strong ability to translate complex business, operational, and regulatory requirements into product solutions
• Experience working closely with Engineering and Product Design teams
• Comfort operating in shared platforms or internal tooling environments
• Strong prioritisation, problem-definition, and stakeholder management skills
• A product mindset focused on outcomes, not just feature delivery

• You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. 
• Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. 
• A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. 
• You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. 
• Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. 
• You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. 
• You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. 
• We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. 
• You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success. 

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.  

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards

Interested in joining our rocket ship?  

To find out more about life at Ozow, head over to our Careers Page here!