Supply Chain Coordinator

Step into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve - creating beautiful, feminine fashion underpinned by strong commercial thinking and global sourcing expertise.

• Take full ownership of wholesale supply chain execution, partnering closely with wholesale teams to meet operational and commercial requirements
• Manage day‑to‑day operations across 3PL warehouses, ensuring accurate order processing and seamless inventory movement.
• Oversee domestic freight and final‑mile delivery, proactively resolving issues to meet service and customer expectations.
• Own Critical Path Management, maintaining accurate costs, transit times, and supplier data in WFX to support production and planning teams
• Execute international stock transfers and export shipments, including commercial invoice preparation and shipment bookings.
• Monitor shipment schedules to ensure inventory arrives on time for launches, promotions, and peak trading periods.
• Validate freight and 3PL invoices against contracted rates and investigate discrepancies
• Source ad‑hoc freight quotes for urgent or non‑standard shipments
• Track and report on key logistics KPIs including DIFOT and freight cost per unit, performing root‑cause analysis and driving corrective actions
• Work cross‑functionally to ensure operational readiness across wholesale and retail channels

• Tertiary qualification in Supply Chain, Logistics, International Trade, or a related discipline
• 3–5 years’ experience in supply chain or logistics coordination, ideally within wholesale, fashion, or retail environments
• Strong hands‑on experience managing 3PL performance, warehousing, and final‑mile delivery
• High proficiency in ERP systems (NetSuite and WFX highly regarded) and advanced Excel skills
• Proven capability managing international exports, shipping documentation, and wholesale partner requirements
• High attention to detail, particularly in cost validation and data accuracy
• Confident communicator who works effectively with internal stakeholders and external logistics partners
• Proactive, solutions‑focused, and comfortable operating in a fast‑paced environment

Whether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:

• Think Customer
• Respect for All
• Keep it Simple
• Take Responsibility
• Act with Pace

If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.

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