Assistant Community Manager

We’re currently looking for an Assistant Community Manager to join our team for two of our Southfield communities. Ideal candidates will have a talent for relationship sales, a strong customer service mindset, excellent communication skills, and a passion for working hard in a fun, energetic environment!

• Cultivate initial and ongoing relationships with future and existing residents through professional and upbeat in-person, phone, and written communication
• Continually improve community and company performance through relationship sales with prospects and residents
• Maintain performance standards, at or above company expectations, for telephone and in-person sales
• Process application, move-in and renewal paperwork for Manager review and approval
• Inspect community, models and vacant apartments to ensure top notch standards at all times
• Ensure resident satisfaction via move-in and work order follow up
• Assist with the planning and execution of site marketing, advertising and outreach to local businesses and employers
• Participate in resident events through planning and attendance
• Perform other duties and special projects as requested by Management

• 1+ years in a customer service or sales orientated role; 6+ months of on-site leasing experience or a combination of customer service and sales experience and education (preferred)
• High school diploma or equivalent, some college-level education preferred
• Strong attention to detail
• Possesses superior sales ability
• Computer proficiency, including MS Office: Word, Excel and Outlook
• YARDI experience preferred
• Industry designations preferred
• Knowledge of Fair Housing regulations preferred
• We are a drug-free workplace and pre-employment background check, drug screening and physicals are required before employment begins.