Partner Marketing Manager

This position is open to candidates based in the East and Central, United States, including select states such as NY, NJ, TX, IL

Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

As a Partner Marketing Manager (NA), your mission is to drive pipeline and revenue growth through our partner ecosystem. You will own how Parloa generates demand, builds pipeline, and accelerates deals through GSI, Technology, and BPO partners across North America.

You will own partner marketing initiatives, from defining co-marketing plans to executing high-impact campaigns, content, and events. Working closely with our partners, Partner Managers, and cross-functional marketing teams, you will focus on launching and scaling initiatives that create measurable pipeline generation with and through our partner ecosystem.

• Partner Co-Marketing Strategy: Own partner marketing plans aligned to revenue targets and priority accounts, and build programmatic co-marketing motions that partners can consistently execute.
• Campaign & Event Execution: Plan and run end-to-end partner marketing campaigns, including messaging, partner-led activations, webinars, and joint digital campaigns, plus lead flagship initiatives like Soundcheck NA and regional partner events.
• Partner Relationship Management: Act as the primary marketing point of contact for priority partners, working closely with Partner Managers to identify high-impact opportunities and influence active deals.
• Partner Recruitment & Enablement: Support partner recruitment through targeted marketing strategies and joint go-to-market initiatives, and create opportunities for partners to engage in Parloa-led events through sponsorship and collaboration.
• Performance Tracking: Track, measure, and report on campaign performance, pipeline contribution, and ROI to guide where time and budget get invested.

• 3-5+ years of B2B marketing experience, with a strong focus on partner or channel marketing.
• Track record of driving pipeline and revenue through partners.
• Experience working with GSIs, Technology, BPOs, or similar partner ecosystems.
• Strong experience executing campaigns and events end-to-end with clear business outcomes.
• Ability to prioritize effectively and focus on high-impact initiatives in a fast-paced environment.
• Comfortable operating with a high degree of ownership and accountability.
• Strong cross-functional collaboration and stakeholder management skills.
• Excellent communication and organizational skills.

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.