Legal Assistant

Parnall Law Firm isn't just the largest personal injury firm in New Mexico — we're a team of passionate advocates dedicated to standing up for clients when they need it most. And we want you helping move cases forward at our best.

We're hiring a motivated and detail-oriented Legal Assistant to play a key role in supporting our Pre-Litigation Case Managers and ensuring every client's case moves forward as efficiently and effectively as possible. If you're eager to grow in a legal career, thrive in a team-first environment, and take pride in work that genuinely helps people — read on.

We take care of our people. Parnall Law has been recognized as one of Albuquerque's best places to work year after year — and that's no accident. Here's what you can look forward to:

• $15–$16/hour + consistent bonuses — your dedication and growth get recognized
• Full benefits package — comprehensive health, dental, and vision insurance
• Life & long-term disability insurance — because we've got your back
• 401(k) plan — we help you build a future, not just a paycheck
• Generous PTO + select paid holidays — real time off to recharge and reset
• In-office health bar — fuel your best work every day
• Opportunities for community outreach — give back alongside a team that cares
• Annual company goal trip — when the team wins, everyone celebrates together
• A positive, fulfilling environment — where learning, growing, and supporting one another are part of the culture
• Comprehensive training provided — we'll set you up for success from day one

• A strong desire to learn and grow in a legal environment
• Proficiency in Microsoft Office Suite
• Team-oriented mindset with the ability to work independently and manage multiple priorities
• Excellent communication skills, verbal and written
• Empathy for injured clients
• Confidence and motivation to exceed expectations
• Professional attire and demeanor
• Ability to work on-site Monday–Friday, 8:00 AM–5:00 PM
• Ability to pass a background check

As a Legal Assistant at Parnall Law, you are an essential part of the Pre-Litigation team — supporting Case Managers and ensuring every client and file gets the attention and organization needed to move toward resolution quickly and effectively.

• →Complete all task items accurately and in a timely fashion
• →Complete all Case Manager requests accurately and promptly
• →Post all case information accurately in SmartAdvocate
• →Conduct client follow-up calls as directed by Case Manager
• →Verify adjuster contact information prior to demand being sent out
• →Compile attachments for demand letters (on disc or via online portal uploads) and note dates in case and insurance tabs
• →Make follow-up calls to insurance carriers to confirm receipt of demand letters
• →Conduct property address searches, license research, and light investigation as directed by Case Manager
• →Answer incoming calls via the First Call Group
• →Monitor dashboard metrics/KPIs and actively work to keep those metrics in top shape
• →Follow and maintain all firm policies and procedures

This is a full-time, 100% in-office position located in Albuquerque, NM.

Parnall Law Firm is an Equal Opportunity Employer.

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To assist Case Managers in the Pre-Litigation phase of the legal claim process, moving cases forward on behalf of clients as efficiently and effectively as possible.

To complete every task with accuracy, professionalism, and genuine care for the clients we serve.

To uphold the same standards of integrity and dedication in every interaction that Parnall Law brings to every client we serve.