Senior Underwriting Specialist

Pay.com is looking for a Senior Underwriting Specialist to join our dynamic team in Limassol. The successful candidate will be reporting to the Head of Underwriting and will be assisting Pay.com to evaluate prospective merchants and partners and keep the ongoing relation up to the regulatory standards.

Responsibilities

• Collaborate with the onboarding and sales teams to collect, review and provide feedback on Merchants Onboarding documentation and requirements according to the AML and Risk requirements.
• Communicate with Merchants in case needed to resolve pending onboarding tasks
• Perform merchants’ renewals according to the AML and Risk requirements
• Resolve screening results from screening, website crawling and ID verification vendors.
• Review AML, Risk Fraud and onboarding Flags and proceed to solving them based on the department’s manual or escalate to the Head of UW as needed.
• Communicate with Merchants and the sales/onboarding teams for the onboarding requirements and the on-going review of the account
• Communicate with the AML and Risk teams for escalations, clarifications and approvals as needed.
• Perform reporting on a regular and ad hoc basis
• Perform partners Due Diligence according to the department’s manuals
• Review Risk and AML scoring results and assign the relevant categorization to the clients following the Onboarding and AML procedures
• Perform Fraud, Chargeback and Rolling Reserve Analysis to assess the Risk Level of a prospective merchant
• Perform website reviews according to the Card Schemes, AML and Risk requirements
• Perform website traffic review and plausibility checks to assess the level of Risk of a Merchant and suggest rejection/approval to the Head of UW and/or the Risk/AML Departments.
• Collect and review the financial statements or management accounts of the prospective merchants to identify critical ratios and items as instructed on the UW manual.
• Access the Registrar of companies of several countries to obtain documentation for the prospective or existing Merchants
• Work closely with the RnD and Product teams for system feature requests, improvements, QA and requirements
• Follow the existing procedures and suggest improvements based on merchants’ and interdepartmental feedback
• Fill ISR reports where relevant
• Keep clients records up to date
• Assist with departments projects as needed.

Qualifications

• At least 3 years of experience in a similar role in a regulated financial institution
• Experience in the Payments Industry will be considered a big advantage
• Prior experience of underwriting corporate legal entities is a must either from the Risk or the AML perspective
• AML or Risk Certifications will be considered an advantage
• Team player
• English at a fluent or native level
• Excellent Communication skills
• Attention to Detail

What we offer

• Flexible working hours
• Balance work between the office and home
• Homemade Lunch Mon-Thu and happy hour on Fridays
• Medical Insurance after the probation period
• Provident Fund after the probation period