Business Assurance & Internal Consulting, Manager / Senior Manager, SMB, Noida/Gurgaon

Education: Undergraduate and/or postgraduate degree from a top-tier institution

Exp: 2–3 years of experience in management consulting, or in a CXO's office / strategy / business-operations function

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

We are looking for a sharp, structured problem-solver to join the Business Assurance team for the Merchant Payments business. This team acts as the internal consulting, audit, and business-assurance arm of the merchant payments business — independently reviewing the commercial logic, cost/P&L impact, compliance, and operational soundness of initiatives across the business, and driving high-value improvement projects.

You will work on a rotating portfolio of diagnostic reviews and value-creation projects: think of it as running mini-consulting engagements inside the business, one after another. This is a high-ownership, high-exposure role for someone early in their career who wants to see the full breadth of a large fintech business and influence senior decisions.

Independently review the business logic, assumptions, and expected impact of proposed and in-flight projectsAssess the cost and P&L impact of initiatives and pressure-test whether the economics justify the investment, acting as an objective "checker"

Run assurance checks on processes and structures, identify process gaps, inefficiencies, and recommend corrective actionsTrack whether recommendations are implemented and whether they deliver the intended effect

Own end-to-end delivery of assigned review/improvement projects — scoping, data gathering, analysis, synthesis, and recommendationsStructure ambiguous problems into clear workplans with minimal supervisionProduce crisp, executive-ready outputs (decks, memos, dashboards) that drive decisions

Partner with Business, Product, Operations, Compliance, and Tech teams to gather inputs and socialize findings

Strong analytical and financial acumen — comfortable with P&L logic, unit economics, and building models from scratchStructured problem-solving ability and comfort operating in ambiguity with a rotating set of problem typesExcellent communication and executive presentation skills

Advanced proficiency in Excel; working knowledge of SQL and/or Python preferred for handling large datasetsAbility to independently scope and run analytical projects end-to-endHigh ownership, intellectual honesty, and the maturity to deliver objective findings to senior stakeholdersExposure to payments, lending, or fintech businesses is an advantage