Senior Manager - KAM 2989

Title: KAM - Cross Border

Location - Noida

About Paytm Group:

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About Paytm Payments Services (PPSL):

PPSL enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Online Payment Gateway is Paytm’s B2B

Business regulated by RBI as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business in the Indian merchants.

About the role:

The role focuses on driving the growth of Paytm’s Cross-Border Payments and International Payment Solutions by acquiring and managing large enterprise merchants, global digital platforms, exporters, travel businesses, SaaS companies, and cross-border commerce players. The candidate will be responsible for identifying new business opportunities, building strategic

relationships with CXOs and decision-makers, and enabling seamless international payment acceptance and payouts through Paytm’s payment infrastructure.

Expectations / Requirements:

● Drive new merchant acquisition by identifying and closing large enterprise opportunities within the cross-border payments and international commerce ecosystem.

● Develop and maintain strong relationships with CXOs, founders, treasury teams, and senior stakeholders across enterprises, exporters, global e-commerce platforms, travel aggregators, SaaS businesses, and digital-first companies.

● Pitch Paytm’s Cross-Border Payment Solutions including international card processing, multi-currency payment acceptance, UPI for global merchants, forex-enabled payment flows, international settlements, payment gateway APIs, and payment orchestration capabilities.

● Build and manage a robust enterprise sales pipeline through market mapping, strategic partnerships, networking, and targeted outreach across businesses with international payment requirements.

● Collaborate closely with product, compliance, banking partnerships, integrations, tech, and operations teams to onboard merchants and deliver customized cross-border payment solutions.

● Lead commercial negotiations, contracts, pricing discussions, and strategic partnerships with enterprise clients and global businesses.

● Understand merchant business models, international transaction flows, forex requirements, and regulatory considerations to design scalable payment solutions that drive revenue growth and customer expansion globally.

● Track industry trends, regulatory developments, competitor offerings, and emerging opportunities within the cross-border fintech and payments ecosystem.

● Achieve revenue targets, merchant acquisition goals, cross-border transaction volume growth, and international payments adoption metrics for the business.

● Ensure smooth merchant onboarding, compliance adherence, and seamless integration with Paytm’s international payment infrastructure and partner banking network.

● Work towards expanding Paytm’s presence in global commerce by enabling frictionless international payment experiences for businesses and consumers.

Qualifications & Skills:

● Engineering graduate / Postgraduate in Business or related field.

● 5–10 years of experience in Enterprise Sales / Business Development in Payments, Fintech, SaaS, or BFSI.

● Strong experience in hunting large enterprise clients and closing strategic deals.

● Deep understanding of payment gateway ecosystem, APIs, integrations, settlement, and digital payments landscape.

● Proven track record of achieving revenue targets and acquiring large enterprise accounts. 

● Excellent negotiation, presentation, and stakeholder management skills.

● Ability to build CXO-level relationships and drive strategic partnerships.

● Strong analytical mindset with the ability to understand merchant business models.

Superpowers/ Skills that will help you succeed in this role :

● High level of drive, initiative, and self-motivation

● Ability to take internal and external stakeholders along

● Understanding of Technology and User Experience

● Love for simplifying

● Growth Mindset

● Willingness to experiment and improve continuously.

Why join us:

We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people & collective energy and unwavering focus on the customer, and that is how it will always be.

Compensation:

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!