People Solutions Center

• A minimum of 2 years experience in an agency setting and proven personal lines experience with a focus on account management or underwriting.
• Experience with carrier quotation platforms and related agency/broker submission forms.
• Strong understanding of insurance products and services.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, meet deadlines, and pay attention to detail.
• State of Michigan Property/Casualty Insurance License required; Life/Health license is a plus.
• Proficiency in using multiple computer software programs.

• →Manage and service client accounts, including processing policy changes, handling payments, and answering billing inquiries.
• →Good comprehension of personal lines insurance plans, including, auto, home owners, renters etc.
• →Assist in acquiring new clients and retaining existing ones through excellent service and proactive communication.
• →Build and maintain strong relationships with clients, assessing their insurance needs and offering tailored solutions.
• →Quote and rate insurance policies accurately and efficiently.

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