People Solutions Center

• →Serve as the primary point of contact for incoming customer calls and inquiries.
• →Manage high-volume phone and email communication with clients.
• →Schedule service appointments and coordinate technician calendars.
• →Dispatch crews and communicate schedule updates throughout the day.
• →Create, update, and maintain work orders.
• →Track project and service status to ensure timely completion.
• →Communicate proactively with customers regarding scheduling, delays, and service updates.
• →Support administrative functions including data entry, document management, and reporting.
• →Collaborate closely with field crews and leadership to ensure seamless operations.
• →Identify inefficiencies and help develop new processes, workflows, and best practices.
• →Maintain accurate records and ensure exceptional customer service at every touchpoint.

• 3+ years of experience in administrative, office coordination, dispatching, scheduling, or customer service role.
• Experience supporting service-based industries such as landscaping, irrigation, construction, home services, HVAC, plumbing, electrical, or similar environments preferred.
• Strong ability to multitask and prioritize in a fast-paced setting.
• Exceptional communication and customer service skills.
• Highly organized with strong attention to detail.
• Comfortable managing multiple moving pieces simultaneously.
• Self-starter who works effectively with minimal supervision.
• Process-minded individual who enjoys creating structure and improving efficiency.
• Proficiency with Microsoft Office, Google Workspace, and business software systems.

Apply today and help us build the systems that support exceptional service!