Head of Product - Market Expansion

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

PHIL is seeking a Head of Product - Market Expansion with a GM mindset to lead and execute our market and therapeutic area expansion strategy. In this high-impact role, you will be responsible for linking the company's expansion strategy—specifically into new therapeutic areas, complex medications (e.g., controlled substances, specialty medications), and medication therapy management—to product capability needs. You will define the business and product requirements to support these expansions, building a clear roadmap for delivering quick wins and long-term scalability. You will serve as a cross-functional thought leader, working closely with Business Development, Engineering, Design, and Pharmacy Operations to scale our infrastructure and improve quality and efficiency. This is a critical role at the intersection of strategy, product innovation, operational excellence, and patient impact.

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  Own and evolve the strategic roadmap for PHIL’s expansions including specialty pharmaceuticals, controlled substances, biologics, etc., aligning technical capabilities with business priorities.

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  Benchmark against industry best practices, and build a plan to achieve best in class service offerings based on strategic direction and priorities.

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  Drive significant improvements in PHIL solutions through optimized processing and judicious use of third party integrations vs internal capabilities.

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  Develop and champion new platform capabilities to support expanded therapeutic categories and patient therapy management.

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  Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes.

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  Lead cross-functional partnership with senior stakeholders across Product, Engineering, Operations, and Commercial teams to define priorities and deliver value.

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  Lead discovery efforts and user research to identify top opportunities to deliver value, while ruthlessly prioritizing to maintain organizational focus and drive specific outcomes.

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  Mentor product team members and elevate the overall product team capability through thought leadership, strategic rigor, and operational depth
  

• 10+ years in product management with minimum 3 years experience in converting organization business strategy into clear product requirements and outcomes.

• Experience in healthcare, ideally in pharmacy operations, EHR systems, payer and plan integrations, etc.

• Proven ability to define and drive product strategy in complex, regulated, and mission-critical domains

• Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs

• Deep understanding of technical systems and the ability to collaborate effectively with engineering teams

• Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization, to optimize business outcomes.

• A passion for improving patient care through thoughtful, scalable systems design

• Ability to thrive under pressure and a demonstrated bias for action to launch solutions rapidly. You must possess the ability to ruthlessly prioritize and deliver outsized results as a highly independent individual contributor.

• Proven use of AI in actual product solutions including continuous learning systems, as well as in development efficiency.

• Education or relevant experience in healthcare / pharmacy is required, MBA is highly desired.