Quality Assurance Inspector

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.

If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for Quality Assurance Inspector. In this role, you’ll be responsible for picking and packing our wallcovering with precision, reporting to the Quality Assurance Inspector Team Lead and based at our Fairfield, NJ location with the working shift Monday – Friday 8:30am-5:30pm

What You’ll Be Doing

Returns & Quality Inspections

• Inspect returned products in accordance with Quality Assurance standards and guidelines
• Accurately document return details in CRM and NAV systems under the direction of the QA Supervisor
• Prepare defective merchandise and return‑to‑sender items for review and follow‑up action
  

Stock & Operational Inspections

• Assist with inbound, outbound, and digital inspections to ensure quality compliance
• Complete inspection forms, tracking documents, and QA records accurately and on time
• Support internal Customer Experience inspection requests and escalate issues or findings as needed

Master Sample Library Support

• Maintain organization of master samples, including binders and shelving
• File and track new master samples provided by Product Development

What You Bring to the Table

• A minimum of 2 years of experience within a warehouse setting
• Demonstrate strong attention to detail and take pride in ensuring accuracy, consistency, and quality in their work
• Ability to multitask effectively and shift prioritize quickly while remaining an organized 
• Strong written and verbal communication skills are required, as the role involves clear documentation and collaboration with cross‑functional teams
• Comfort with general computer use and digital systems is expected, including the ability to accurately enter and maintain records
• Forklift experience is a plus, and familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip is preferred but not required

The Phillip Jeffries Experience 

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

Your Compensation Journey

• Competitive hour rate starting at $19.25 an hour, based on your experience and technical expertise
• Annual bonus opportunity to reward your performance
• Cost of Living increases that honor your growth and commitment
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required

Health Benefits That Take Care of You

• Comprehensive medical coverage with employee premiums as low as $40 per month
  • Coverage options for spouse, domestic partner, civil union partner, and family
• Health Reimbursement Account (HRA) to offset medical expenses
• Prescription, dental, and vision coverage to support whole-person wellness
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program that supports your mental, financial, and physical well-being
• Pet insurance for your four-legged companions

Time to Recharge

• 16 paid personal days each year to relax, recharge, or travel
• Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
• Additional paid time off during our annual company closure between Christmas and New Year’s
• Earn extra paid time off by completing your annual wellness physical
• Up to three paid days each year to give back through volunteer work

Career Elevation

• Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success

Perks at Work

• Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.