CFSS Intake Specialist

USA·MinneapolisRemotemid

OtherIntake Specialist

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Quick Summary

Overview

Description Pinnacle Services is seeking a CFSS Intake Specialist to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS.

Key Responsibilities

1. Client Intake and Communication: Serve as the first point of contact for incoming person served calls and emails. Accurately complete intake forms, ensuring all necessary person served information is documented.

Requirements Summary

DHS Requirements for Employees Working Directly with CFSS Participants: Must be at least 18 years old. Successfully pass a background study.

Technical Tools

OtherIntake Specialist

Description

Pinnacle Services is seeking a CFSS Intake Specialist to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area.

Responsibilities

~1 min read

Serve as the first point of contact for incoming person served calls and emails.
Accurately complete intake forms, ensuring all necessary person served information is documented.
Coordinate follow-ups for missing documentation or incomplete service agreements.

Maintain detailed and organized records of all intakes in agency systems.
Update and maintain spreadsheets by entering accurate information received through the intake process.

Work closely with CFSS workers to transition completed intakes for consultation.
Provide status updates and feedback to the CFSS Supervisor as needed.

Respond to client inquiries promptly and professionally.
Assist in improving intake workflows to enhance efficiency.

What We Offer

~1 min read

✓Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote.

✓Health Insurance

✓Dental Insurance

✓Vision Insurance

✓Life Insurance

✓Short Term Disability

✓Voluntary Life Insurance

✓MN Paid Leave

✓Flexible Spending Account

✓Paid Time Off

✓7 Holidays

✓401K - Eligible to contribute the 1st quarter after 6 months of employment

✓Animal Friendly Corporate Office