Lead Client Partner Retail / e-Commerce

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest is where people come to find inspiration and, increasingly, to buy. As a Lead Client Partner for In-App Shopping, you will own one of Pinterest's most strategic and highest-visibility partnerships, serving as the connective tissue across Pinterest's full suite of shopping and ads programs.

This is not a maintenance role. This is a builder seat — with real whitespace to define strategy, shape the roadmap, and author the GTM strategies that will define how Pinterest monetizes shopping intent at scale. You'll sit at the intersection of executive partnership, product development, and performance accountability, working shoulder-to-shoulder with Engineering, Measurement, Creative, and cross-functional leadership to bring the future of In-App Shopping to life with a top e-commerce advertising partner.

If you're looking for a role with scale and purpose, where your work reaches hundreds of millions of people on a platform that genuinely improves their lives — this is it.

• Serve as the strategic lead for one of Pinterest's highest-visibility partnerships, owning the end-to-end relationship from executive stakeholders through day-to-day execution teams
• Build and maintain relationships, acting as a trusted advisor on Pinterest's In-App Shopping vision, roadmap, and performance outcomes
• Drive aggressive yet sustainable revenue growth through consultative partnership, strategic planning, and joint business planning (JBP) processes

• Act as the strategic bridge across Pinterest's core ads programs ensuring investment strategy is holistic, additive, and audience-first
• Develop and evangelize audience strategy frameworks that unify intent signals across the funnel, connecting upper-funnel social engagement to lower-funnel in-app conversion
• Collaborate closely with peer Lead Client Partners to deliver one cohesive, integrated narrative to shared clients

• Embed deeply with Product and Engineering teams to represent the voice of the advertiser in the development of In-App Shopping features and formats
• Contribute to go-to-market strategy for new In-App Shopping products, partnering with Marketing, Measurement, and Creative Solutions to bring them to life at scale
• Identify whitespace opportunities within key partnerships and translate them into scalable programs that benefit the broader advertiser ecosystem

• Own performance outcomes for In-App Shopping investment — setting KPIs, tracking delivery, and proactively optimizing against goals
• Partner with Measurement and Data Science teams to build the proof points and attribution frameworks that demonstrate Pinterest's unique value in the shopping funnel
• Translate complex auction mechanics, bidding strategies, and campaign performance data into clear, executive-ready narratives

• 8–12+ years in digital advertising, with meaningful experience in client partnerships, strategic sales, or account management at a scaled platform or agency
• Deep fluency in social media ads auction dynamics — you understand how bidding, targeting, and creative signals interact to drive performance outcomes
• Demonstrated ability to build and sustain C-suite and VP-level relationships at large, complex advertisers or agency holding groups
• Proven track record of cross-functional collaboration — you've worked with Product, Engineering, Measurement, or Creative teams to build something, not just sell something
• Strong command of audience strategy — you can connect first-party signals, behavioral intent, and funnel stage to construct a compelling, data-backed investment thesis
• Exceptional executive communication skills — written, verbal, and in the room
• An AI Enthusiast that demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations.
• Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality.
• Bachelor’s degree in Digital Media, SaaS Sales, or related field, or equivalent experience.

• Experience with programmatic advertising (DSP, PMP, auction-based buying) and an ability to connect programmatic buying behaviors to social and shopping ad environments
• Familiarity with retail media or commerce advertising ecosystems (Amazon Ads, Google Shopping, Meta Advantage+ Shopping)
• Prior experience in a player-coach or cross-program leadership capacity — someone who has influenced beyond their direct account portfolio

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our New York office.

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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