Lead Industry Manager, SMB Sales - Agency

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At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

The Lead Industry Manager will manage the SMB Agency Sales Account Management business, responsible for revenue delivery and growth.  They will lead a large vendor sales team in executing and operationalizing the strategy. 

• →Drive retention and upsell across our 1K+  SMB agencies 
• →Retain and grow 7K+ managed advertisers
• →Define the operational sales strategy by developing and standardizing operational systems to empower the SMB team to operate at scale
• →Lead a high-performing team of sellers to deliver against quarterly revenue targets through effective planning, goal-setting, data analysis, and forecasting
• →Manage relationship with Pinterest’s vendor partner
• →Support team strategy for media planning, campaign management, media measurement and media channels (e-commerce, branding, formats and targeting)
• →Motivate, mentor and develop sales talent (managers and individual contributors), creating a positive culture
• →Work cross-functionally with internal stakeholders including product, sales operations, and engineering to help Pinterest build a world-class advertising platform
• →Establish sales team KPIs that allow live time measurement against key quarterly OKRS 
• →Track, analyze, and communicate key quantitative metrics and business trends as they relate to business health
• →AI utilization: Understand and test various tools & approaches to aid in meeting preparation, performance analysis and ultimately enable prioritize high impact outcomes with velocity.

• 8+ years of professional experience in digital media or online advertising 
• 2-3+ years of sales leadership experience with a demonstrated track record of leading sales teams to exceed quotas
• Experience working for or with digital agencies, with a deep knowledge of the agency landscape, key decision makers, operating models, and commercial structures. Proven track record of managing revenue pipeline with forward-looking predictability
• Ability and willingness to get your hands dirty - from SFDC reporting to call coaching, this leader will need to be able to go deep selectively to help inform the broader strategic vision
• A data-driven leader with the ability to lead large teams against aggressive goals 
• An independent, business-focused creative thinker who is excited to work with customers partners at scale
• Strong communication skills, attention to detail, and a bias towards action 
• Experience in project management, operations management, and/or vendor management 
• Growth mindset & open-mindedness to new techniques, skill development and AI-led workflows to drive success at scale across a diverse set of advertisers.
• Bachelor’s degree in a relevant field such as Marketing, or equivalent experience

• This role will need to be in the vendor Toronto office 1 week per month and should be commutable to Toronto