Business Operations

United States - San Francisco,San FranciscoFull-timemid

OperationsOtherBusiness OperationsBusiness Operations Manager

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Quick Summary

Overview

We believe that the way people interact with their finances will drastically improve in the next few years.

Technical Tools

OperationsOtherBusiness OperationsBusiness Operations Manager

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships — owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.

Driving the strategic and operational agenda for a Product or GTM organization — and the cross-functional initiatives that come with it

Owning foundational operating rhythms — monthly business reports, QBRs, OKRs and KPIs, executive reporting — and evolving them as the business scales

Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions

Partnering on product strategy topics including pricing, commercialization, and go-to-market for new and existing products

Using AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier

6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)

Comfort with ambiguity and a high degree of autonomy in prioritizing what matters most

Ability to build relationships at all levels and drive cross-functional consensus

Familiarity with AI tools and agents to accelerate workflows is a plus

Knowledge of SQL and Tableau preferred

Experience in fintech, payments, or high-growth SaaS preferred

Location & Eligibility

Where is the job

San Francisco

Hybrid — some on-site time required

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: January 26, 2026
First seen: March 23, 2026
Last seen: April 27, 2026

Posting Health

Days active: 35
Repost count: 0
Trust Level: 44%
Scored at: April 27, 2026

Signal breakdown

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Plaid

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Plaid is used by thousands of digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by many of the largest banks to make it easy for consumers to connect their financial accounts with the apps and services they want to use.

Employees

350

Founded

2013

Domain

plaid.com

Jobs

View 92 jobs

View company profile

Salary

USD 162000–237000

per year