Planned Parenthood Los Angeles is seeking an experienced and caring Medical Assistant (Float) with excellent clinical and customer service skills to work full-time at our Compton Health Center--and will also travel to Inglewood and Dorothy Hecht locations as needed. This is an intermediate level position responsible for all supporting functions in the delivery of reproductive health care service and performs all Medical Assistant front and back office functions. Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
High school diploma or GED required
Medical Assistant Diploma/Certificate required
American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire
At least one (1) to two (2) years experience in a clinical setting
Availability to work flexible hours including Saturdays
Venipuncture and Injection training (to be completed within one (1) year of employment)
Reproductive health care experience desirable
Knowledge of surgical services preferred
Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
Obtain medical history, interview and educate clients ensuring informed consent
Assist with the Patient Portal Enrollment process
Obtain vital signs (blood pressure, height, weight, etc.)
Accompany clients during procedures, as necessary
Assist nurses and clinicians
Pregnancy testing and options counseling
Provide abortion education per agency protocols, make appointments and complete pre-screening form
Complete daily quality control log
Clean and stock exam and interview rooms
Comply with infection control, safety, and emergency guidelines
Sharp handling
Ability to clean Autoclave and monitor Attest system
Dipstick urinalysis
Phlebotomy/Injection
Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices
Clean and prepare room for examination, assist the patient in preparation for examination
Prepare lab slips
Assist in the transportation of patient, Provide support for patient
Turn on equipment: EKG, pulse oximeter
EKG lead placement
Operate electric table: Know table positions
Assist with Ultra Sound machine (as directed by MD)
Greet and assist all patients and visitors, whether in-person or by telephone
Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
Register patients and compile complete and accurate information
Accept and process cash payments according to established guidelines
Verify insurance coverage, determine patient eligibility
Prepare and assemble charts, copy, transfer, and scan as needed
Reconcile billing at the end of patient visit
Maintain effective patient flow to assist in prompt treatment of patients
Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
Appropriately refers patients to correct agencies or offices for service(s)
Billing- complete CVRs, family planning
Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices
Clean and prepare room for examination, assist the patient in preparation for examination
Prepare lab slips
Assist in the transportation of patient, Provide support for patient
Turn on equipment: EKG, pulse oximeter
EKG lead placement
Operate electric table: Know table positions
Assist with Ultra Sound machine (as directed by MD)
Greet and assist all patients and visitors, whether in-person or by telephone
Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
Register patients and compile complete and accurate information
Accept and process cash payments according to established guidelines
Verify insurance coverage, determine patient eligibility
Prepare and assemble charts, copy, transfer, and scan as needed
Reconcile billing at the end of patient visit
Maintain effective patient flow to assist in prompt treatment of patients
Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
Appropriately refers patients to correct agencies or offices for service(s)
Billing- complete CVRs, family planning
Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring Range: $25.00 per hour (Non-Exempt) + $3.00 Float Differential