Game Presenter Team Manager

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

PT: Esta vaga está aberta a candidaturas de pessoas com deficiência (PCD).
EN: This position welcomes applications from people with disabilities (PwD).

What makes ARRISE different?
We’re more than a company—we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, Colombia, Brazil, India, Malta, Romania, Serbia, UAE and beyond. We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere. We don’t just build products — we build opportunities, invest in our people, and foster growth at every level.

Role Overview
The Team Manager in São Paulo will play a key role in defining and executing our operational strategy. This position involves overseeing the setup and management of the studio, nurturing the team, and ensuring alignment with our global standards and local Brazilian requirements.

Responsibilities
- Provide coaching and mentoring to staff;
- Manage and support staff in line with Company’s Policies and Procedures, including supervision, absence management, disciplinary and grievance issues;
- Promote and support effective team working through good communication and regular team meetings;
- Identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff;
- Effectively identify and contribute to learning and development activities including meeting organizational targets;
- Ensure that all services are delivered within the framework core values and in line with the established
- Policies and Procedures and KPI’s.

Requirements
- At least 1 year of previous experience in a similar job;
- Academic qualification in Management is a plus;
- Previous experience in the iGaming industry or Live Casino is a plus;
- Very good PC skills (Office 365);
- Advanced level of English (written and spoken);
- Very good communication and interpersonal skills;
- Ability to work in a fast-paced environment;
- Very good time management;
- Conflict Management abilities;
- Leadership/mentoring skills;
- Willingness and availability to work in shifts onsite at the office, including night shifts and public holidays.