Director of Solutions Engineering

RemoteFull-timeexecutive

OtherSolutions Engineering

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Overview

Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions.

Technical Tools

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Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we’ve completed many of the world’s first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started!

We’re looking for a Director of Solutions Engineering to lead and scale our small, high-impact pre-sales engineering team. This is a highly strategic & tactical player-coach leadership role for someone who thrives at the intersection of technology, customer engagement, and enterprise sales.

You’ll lead a small, scrappy, high-performing team of solutions engineers while remaining deeply involved in complex customer conversations, technical discovery, demos, proof of concepts, and executive-level deal strategy. This role is ideal for a hands-on leader who enjoys rolling up their sleeves on critical enterprise opportunities while coaching and elevating the broader team.

Lead, mentor, and develop a high-performing team of solutions engineers focused on enterprise customer acquisition and expansion

Serve as a player-coach by actively participating in strategic customer engagements, technical discovery, product demos, architectural discussions and proof of concepts

Partner closely with sales leadership and account executives to drive complex enterprise deals from initial qualification through technical validation and solution alignment

Act as a trusted advisor and subject matter expert to prospects and customers across fraud prevention, identity verification, digital trust, and transaction security workflows

Translate customer pain points and business requirements into scalable technical solutions leveraging Proof’s platform capabilities

Establish and continuously iterate upon pre-sales best practices, demo strategy, technical enablement, and operational processes to improve team effectiveness and scalability

Collaborate cross-functionally with product, engineering, customer success to influence roadmap priorities and improve customer outcomes

Support expansion into new verticals, use cases, and strategic partnerships

Represent Proof at customer meetings, executive presentations, conferences, and industry events

7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, or other customer-facing technical roles within enterprise SaaS, fintech, or payments environments

Experience leading or mentoring solutions engineers in a high-growth environment

Strong technical fluency across areas such as fraud prevention, identity verification, fintech infrastructure, payments, APIs, authentication, and digital trust

Proven experience supporting enterprise sales motions and navigating complex technical buying cycles with executive stakeholders

Experience working with banks, financial institutions, fintech companies, or highly regulated industries

Strong consultative discovery skills with the ability to align technical solutions to customer business objectives

Exceptional communication and presentation skills with the ability to to engage with both technical and business stakeholders

Hands-on approach with a genuine passion for technology, customer engagement, and technical problem solving

Ability to operate effectively in a fast-paced evolving environment with a high degree of ownership and autonomy

Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow.

Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own.

Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success.

Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win!

Medical, dental, and vision benefits

Life insurance, long and short-term disability coverage

401k Plan with a 4% match, beginning on your hire date

Unlimited Sick and Vacation time

14 paid company holidays

Company Chillax week

12 weeks of paid parental leave

4 week sabbatical after 5 years of continuous full time employment

Health Reimbursement Arrangements for fertility and gender affirmation

Lunch on Proof through Grubhub credit

Monthly work from home stipend

Professional development credit