Protective1d ago

New

USD 30–35/yr

Administrative & Billing Specialist (StarGard)

United States·La MesaPart Timemid

Finance & AccountingBilling Specialist

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Quick Summary

Key Responsibilities

https://youtube.com/@StargardGPS.?si=ZYyhfL9ejNzU06XF https://alllinesdealerservices.

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Finance & AccountingBilling Specialist

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Administrative & Billing Specialist is responsible for supporting daily business operations through administrative, billing, organizational, and operational support activities. This role helps ensure accurate recordkeeping, timely processing of information, effective communication, and coordination across departments. The ideal candidate is detail-oriented, adaptable, and capable of managing multiple responsibilities in a fast-paced environment.

For more information on our Product: https://youtube.com/@StargardGPS.?si=ZYyhfL9ejNzU06XF

https://alllinesdealerservices.com

Provides administrative and operational support to department leadership and team members

Assists with data entry, document processing, reporting and general office administration

Supports billing, payment tracking, and reconciliation activities

Communicates with internal departments, customers, vendors, and business partners regarding administrative matters

Coordinates and processes incoming paperwork, contracts, and related documentation

Ensures compliance with billing standards and internal controls

Maintains customer and account information within company systems

Collaborates with team members and other departments to resolve administrative, billing and operational matters and improve processes and systems

Assists with reporting, auditing, and quality control reviews to ensure accuracy and compliance

Creates invoices (via import and manual) for all incoming contracts received.

Deposits check payments to the bank

Applies payments to invoices in accounting system

Audits contracts, DMS sales and invoice transactions

Maintains confidentiality of sensitive business and customer information

Prepares and distributes correspondence, reports, statements, and other business communications

Adds Customers and Item Codes into accounting system as needed

Runs Monthly Statements once contracts are balanced

Supports month-end administrative processes and reporting activities

Prints all Monthly Statements, sorts, and reviews

Helps identify process improvements and supports implementation of operational efficiencies

Monitors and analyzes data to identify trends and variances

Emails/mails out monthly statements to Agents and Dealers

Strives to enforce and live Portfolio’s Philosophy each and every day

Takes ownership of changes and personally responsible for managing change in an upbeat positive manner

Supports budgeting, forecasting, and financial planning activities

Performs various non-essential duties outside of primary job responsibilities as part of a cross - functional and lean team member

Assists with After-Hours Stolen Vehicle Recovery: Periodically assist in the recovery of stolen vehicles outside of regular business hours. This responsibility is expected to occur infrequently and will be scheduled or requested on an as-needed basis. Associates who perform this duty will receive a minimum of two (2) hours of overtime pay for each occurrence, in accordance with California labor laws

Performs various non-essential duties outside of primary job responsibilities as part of a cross - functional and lean team member

Strong computer skills including proficiency with Microsoft Office and Billing or Accounting Software

High School diploma or equivalent.

2+ years of experience in administration and customer service.

Some college, bachelor's degree preferred

Excellent customer service skills

Well-developed organizational skills and the ability to successfully manage multiple issues and demands

Excellent communication skills, both verbal and written

Previous accounts receivable or accounts payable experience

Vision acuity required to include close vision, color vision, distant vision, and the ability to adjust focus

Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment

Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 25 pounds

Ability to frequently sit for extended periods of time

Ability to hear and talk, both in person and by phone

Ability to spend extended hours in front of a computer screen

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.