RMA Engineer, Senior

## Company: Qualcomm China ## Job Area: Engineering Group, Engineering Group > Hardware Applications Engineering General Summary: Job Overview * Focus on local customers and manage customer quality issue solution for all Qualcomm products from customer R&D, mass production to field return * Conduct lab test at system level test platform for returned failing devices from customer to all QUALCOMM products in China region which covers analog/digital * Work independent of basic functionalities and sanity test for RMA devices with electrical tests/validations; * Lead & manage daily automotive RMA analysis flow /progress; * Take ownership of Automotive RMA debug/analysis /schedule meeting with cross functional team during the process of RMA debug * Perform test/debug activity and deliver analysis report with various cross functional team (SW/VI/design /quality etc). * Draft RMA test report and conduct RMA system optimization/improvement * Setup lab capabilities for new projects with both physical and electrical perspective. * Work with local Application team closely for system level quality issue problem solving * Cooperate with global CQE/PQE and related team for quality issue following up and worldwide CQE strategy implementation Qualification * Minimum 3 years of working experience as hardware R&D or Testing Engr from cell phone OEM, or AE/FAE from semi-conductor vendor with a good technical understanding, able to review customer's Block diagram/schematic/layout/test result and troubleshooting * Good knowledge on cell phone or computing/automotive chipset product quality standard/requirement, and strong skills in problem solving for system level quality/application issue , Understanding key components and interactions of subsystems; correlating failures to customer-reported issues. * Baseband design and failure analysis from both mobile or automotive field is preferred * Have experiences automotive Operation system with log analysis is preferred. * Strong interpersonal communication skill with customer and internal team * Team work for problem solving * Proficiency in English * Being honesty and initiative * Knowledge of quality tools and reliability concepts is a plus * Experiences of Linux /QNX OS system is a plus * Experiences of application and log /dump analysis for mobile/auto products is a plus * Have background/experiences on physical analysis of chip products is a plus Minimum Qualifications: • Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 2+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. OR Master's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 1+ year of Hardware Applications Engineering or Hardware Design experience or related work experience. OR PhD in Electrical/Electronics Engineering, Computer Engineering, or related field. Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.