Qualysoft17d ago

Citrix (Cloud and Legacy) Support Analyst

Warsaw,WarsawFull-timemid

OtherDevOps & InfrastructureSupport Analyst

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Quick Summary

Overview

Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company,

Technical Tools

OtherDevOps & InfrastructureSupport Analyst

Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.

Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.

We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!

Please note that application review and interview scheduling will begin during the summer months.

Operate and maintain Active Directory (users, groups, OUs, GPOs) and hybrid synchronization with Microsoft Entra ID

Troubleshoot sign-in, SSO, and Conditional Access issues; document resolutions

Perform regular access reviews and identity lifecycle cleanup (stale accounts, roles, groups)

Support domain policies and configuration management (GPO baselines, domain-level settings)

Manage certificate auto-enrollment and PKI integrations

Enforce MFA, password policies, and support privileged access management (PIM/PAM)

Monitor identity systems (Entra Connect, logs, SIEM integrations); troubleshoot and resolve infrastructure-level issues

Support SSO onboarding (SAML/OIDC) and application identity integrations

Maintain operational documentation, runbooks, and participate in DR testing

Hands-on experience with Active Directory and Microsoft Entra ID in hybrid environments – including implementation, migration, infrastructure-level troubleshooting and issue resolution

Strong knowledge of GPO management and troubleshooting

Experience with SSO technologies (SAML, OIDC) and Conditional Access concepts

Understanding of PKI and certificate auto-enrollment in domain environments

Familiarity with identity security practices (MFA, break-glass accounts, SIEM monitoring)

Awareness of IAM, PAM, and PIM concepts and access governance principles

Experience in operational support, incident handling, and technical documentation (L2/L3 environment)