People Operations Specialist [Remote-US]

We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.

1. Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes
2. Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS
3. Responds to employee inquiries providing direction as needed regarding HRIS systems,  policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications
4. Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating
5. Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.
6. Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities
7. Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards
8. Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests 

• Bachelor’s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;    
• 3-5 years experience in a People Operations and/or HRIS role
• Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization
• Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities
• Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach
• Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements
• Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements
• Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams
• Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows 

• Paylocity experience 
• Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience