Quantumworkplace27d ago

Insights Analyst

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OtherInsights Analyst

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Overview

Empower Every Team to Thrive Quantum Workplace helps leaders build thriving teams—teams that are aligned on what matters, empowered to contribute, growing through development,

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OtherInsights Analyst

Empower Every Team to Thrive

Quantum Workplace helps leaders build thriving teams—teams that are aligned on what matters, empowered to contribute, growing through development, and valued for the work they do.

We help make that happen through a connected talent platform that gives leaders a clear view of what’s happening across their teams. With more than 20 years in the HR technology space, we’ve partnered with thousands of organizations to help leaders turn insight into action that strengthens employee connection, performance, and business outcomes.

At Quantum Workplace, our people are our greatest lever for impact. We bring grit and hustle to our work, take ownership, and focus on doing work that matters. We pair that with care and flexibility—supporting people as whole humans and making space for work that’s meaningful and sustainable.

Check out our 2025 Employee Engagement Survey Results (yes, we use our own software):

·       97% response rate

·       82% overall favorability

·       98% favorable on the item "The people I work with treat each other with respect."

·      96% favorable on the item "My job gives me flexibility to meet the needs of both my work and personal life."

Check out our recent Stevie Award for Customer Service, and see what it means to be a Qwirk through this video!

About the Role

~2 min read

We’re looking for an Insights Analyst to join our team! As an Insights Analyst, you will provide subject matter expertise related to employee engagement, performance management, employee listening, and other Quantum Workplace offerings. You will work directly with customers, assisting them with survey design, analyzing survey results, designing performance management processes, and advising on recommended actions for change, while also coaching to best practices. The ultimate goal is to help customers design smart things, know where to focus, and find value in the various ways they can use our software. In addition to directly coaching customers, Insights Analysts also focus on finding or improving ways to scale and make service and value to customers more efficient.

You'll partner closely with Customer Success and Implementation teams to deliver a service experience that's both high-quality and scalable — because great insight is only valuable if it actually reaches the people who need it.

Advise customers on employee listening and performance management design — survey structure, question writing, and cadence

Analyze survey results and help customers find the signal in the noise — what the data actually means and where to focus

Present findings and recommendations to HR leaders and executive audiences with clarity and confidence

Coach customers on engagement, performance management, employee growth and development, and recognition and rewards best practices, including actions leaders and managers can take inside and outside the platform

Partner with Customer Success and Implementation Managers to drive value, adoption, and retention

Build process efficiencies and scalable content that improve service delivery without sacrificing quality

Contribute to thought leadership in employee engagement, performance management, and employee listening

Occasional travel may be required (less than 5%)

3+ years of applied experience in employee engagement or performance management

Hands-on experience designing and analyzing survey feedback

Working knowledge of descriptive statistics

Curiosity about AI tools and how to use them to work smarter — you don't just follow trends, you experiment with them

Strong communicator — written, verbal, and in the room with executives

Able to juggle multiple customers and priorities without dropping anything