Q
Quenchwater26d ago
CAD 50000–60000/yr
Bilingual Customer Care Representative
OtherCustomer Support SpecialistCustomer
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Quick Summary
Overview
About Quench Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.
Technical Tools
OtherCustomer Support SpecialistCustomer
About Quench
Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.
About the Role
Reporting to the Senior Customer Care Manager, the Bilingual Customer Care Representative is responsible for delivering world-class customer service by efficiently handling customer requests, creating service orders, managing routing and dispatch, and maintaining regular communication with the Field Service team. This role also focuses on building and maintaining strong relationships with both clients and internal teams by providing prompt, accurate, and dependable support to foster long-term customer loyalty. The ideal candidate is proactive, organized, and customer-focused, with the ability to work in both English and French in a fast-paced environment.The role is posted for Toronto, but we are open to candidates from Montreal.
Listing Details
- Posted
- March 30, 2026
- First seen
- March 30, 2026
- Last seen
- April 24, 2026
Posting Health
- Days active
- 25
- Repost count
- 0
- Trust Level
- 44%
- Scored at
- April 25, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Salary
CAD 50000–60000
per year
External application · ~5 min on Quenchwater's site
Please let Quenchwater know you found this job on Jobera.
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Q
Bilingual Customer Care RepresentativeCAD 50000–60000