IT Systems Engineer II

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OtherIt Systems Engineer

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Overview

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Technical Tools

OtherIt Systems Engineer

Responsibilities

~2 min read

→Infrastructure & Systems Engineering
- →Support and maintain scalable and secure IT infrastructure across cloud (GCP/AWS) and on-prem environments.
- →Ensure high availability and performance of internal IT systems, applications, and collaboration tools.
- →Automate provisioning, monitoring, and maintenance processes using modern scripting and orchestration tools.
- →Manage identity, access, and device management solutions ensuring compliance and security.
→Automation & DevOps
- →Automate repetitive IT and operational tasks using Python, PowerShell, or Bash.
- →Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or CloudFormation.
- →Build and manage CI/CD pipelines for infrastructure and application deployments.
- →Collaborate with development and security teams to optimize DevOps workflows and improve deployment reliability.
→Cloud Engineering (AWS / GCP)
- →Manage and optimize workloads in AWS and GCP environments, ensuring cost efficiency (FinOps alignment).
- →Implement cloud security best practices in alignment with organizational compliance standards.
- →Troubleshoot complex issues in multi-cloud or hybrid environments.
- →Drive automation for provisioning, scaling, and monitoring of cloud resources.
→IT Support & Collaboration Tools

→Provide Tier 3-level support for critical IT systems and escalations.
→Manage enterprise collaboration platforms (e.g., Google Workspace, Slack, Zoom, Atlassian Suite, CI/CD tools etc.).
→ Ensure seamless integration between IT tools, systems, and internal applications. • Work closely with global IT teams to maintain consistent service delivery and user satisfaction.

→Security & Compliance

→Implement and maintain endpoint and cloud security controls.
→Support vulnerability management, patching, and compliance initiatives (SOC, GDPR, ISO, etc.).
→Partner with SecOps and FinOps teams to ensure secure, efficient, and compliant infrastructure operations.

→Communication & Collaboration

→Act as a bridge between IT operations, engineering, and business teams to translate technical requirements into practical solutions.
→Provide clear documentation, communication, and training for IT processes and automation systems.
→Support cross-functional initiatives led by ITOps and collaborate across multiple time zones.

Requirements

~1 min read

Bachelor’s degree in Computer Science, Information Technology, or related field. • 5-8 years of experience in IT Systems Engineering, Automation, or DevOps roles.
Hands-on expertise in cloud platforms (AWS and/or GCP) and associated automation tools.
Strong scripting and development skills in Python, with experience in automating IT processes.
Deep understanding of IT infrastructure (Linux , Windows Ad, networking, identity management, device management, monitoring, etc.).
Proven ability to deliver automation and infrastructure projects in a fast-paced, global environment.
Excellent communication and collaboration skills with a customer-first mindset.
Experience working in distributed, remote-first organizations is a plus.

Nice to Have

~1 min read

Certifications in AWS (e.g., AWS SysOps/DevOps Engineer), GCP (e.g., Professional Cloud Engineer), or related areas.
Experience with IaC (Terraform, Ansible), CI/CD (Jenkins, GitLab, GitHub Actions), and monitoring tools (Prometheus, Grafana).
Exposure to FinOps or cloud cost optimization.
Knowledge of ITIL processes or similar frameworks.