Dynamics 365 Lead Consultant – Field Service

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.

We are hiring a Dynamics 365 Lead Consultant with deep expertise in Dynamics 365 Field Service to serve as a fully billable, delivery-focused leader on customer engagements.

This role is designed for a techno-functional consultant who thrives in execution—someone who works directly with customers day-to-day, leads solution delivery from end to end, and stays closely involved in configuration, validation, and problem-solving throughout the lifecycle of an implementation.

You will spend the vast majority of your time delivering, configuring, guiding, and optimizing Dynamics 365 Field Service solutions for customers.

• Serve as a lead for Dynamics 365 Field Service implementations
• Lead discovery, solution design, configuration, testing, deployment, and post-go-live support
• Translate customer requirements into practical, scalable, production-ready solutions
• Maintain accountability for scope, quality, and successful outcomes on assigned engagements

• Configure Dynamics 365 Field Service including work orders, incident types, service agreements, scheduling, and mobile experience
• Support asset management, preventive maintenance, and inspection scenarios
• Partner with architects and developers on integrations and customizations
• Troubleshoot and resolve issues across build, test, and post-deployment phases

• Engage stakeholders across frontline, operational, and IT teams
• Facilitate working sessions and design reviews
• Provide practical guidance grounded in real-world field service operations

• Mentor and guide consultants on project teams
• Review deliverables for quality and best-practice alignment
• Contribute to delivery standards and Field Service best practices

• 7+ years of Dynamics CRM / Dynamics 365 experience with strong specialization in Field Service
• Proven delivery experience in a billable consulting role
• Demonstrated experience working on multi-year implementations
• Strong understanding of field service operations and workflows
• Commitment to continuous learning across Dynamics and Power Platform

• Experience designing and configuring Dynamics 365 solutions
• Hands-on experience with Power Apps and Power Automate
• Ability to balance business needs, platform capabilities, and delivery realities

• Customer-centric mindset with strong ownership of outcomes
• Clear communicator with technical and non-technical audiences
• Collaborative team player who values quality and transparency

• Accountable for delivery success, not just tasks
• Open to feedback and continuous improvement
• Interested in growing deeper expertise and leadership

​About Quisitive​

With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes. ​