Restoration Project Coordinator

At Rainbow Restoration, we bring order to chaos, helping families and businesses recover after disasters. As a trusted name in restoration services, we handle every project with compassion, professionalism, and a relentless pursuit of excellence. Our team members are more than employees — they are the heart of our mission. If you're looking for meaningful work and a place to grow, this is your opportunity to shine.

Position Summary / Purpose

Support multiple departments and their teams in creating high levels of customer satisfaction by establishing collaborative relationships among the project teams and constituent groups, resolving issues with customers and promoting the concept of integrated systems.

Assist in the coordination, scheduling and facilitation of the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition.

 

Principle Duties and Responsibilities

·         Support, facilitate and coordinate the work of multiple project teams and Project Managers

·         Identify and remove barriers to successful completion of overall projects

·         Serve as primary point of contact with external vendor representatives, insurance adjusters, project managers and           customers

·         Develop customer material allowances and selection sheets

·         Complete and track contracts, invoices, submittals and estimates

·         Provide timely project status updates to Project Managers

·         Maintain project work schedules and files

·         Collect production daily site reports

·         Prepare change orders and supplements

·         Purchase materials and schedule deliveries

·         Facilitate customer warranty and satisfaction survey

·         Insure timely invoicing on completed projects 

·         Track all customer payments

·         Document collection efforts

·         Facilitate Mortgage Company payment process

·         Secure client payments

·         Pick up checks at customer locations

·         Data entry using company approved computer software

Job Requirements:

Benefits: Benefits package includes Medical/Dental/Vision