Regional Manager

Red Ember Recruitment is seeking to hire a Regional Manager on behalf of our client based in Boksburg. Business Development & Client Management Increase clients, associates, headcount, and permanent placements. Build, maintain, and grow client relationships and contracts. Identify expansion opportunities, negotiate rate increases, and manage financially viable SLAs. Monitor profitability and manage cost to serve. Operations & Compliance Ensure clients are serviced according to SLAs. Manage daily branch operations and team performance. Maintain BCEA, WCA/IOD, Health & Safety, Benefits, and Bargaining Council compliance. Conduct branch audits to ensure policy and procedural adherence. Identify and mitigate operational, legal, and financial risks. Maintain accurate documentation and support governance needs. Team Leadership Lead, motivate, and guide branch teams. Oversee performance, deadlines, and service delivery quality. Support and coach staff on recruitment, admin, and compliance. Manage attendance, leave, and workforce planning. Reporting & Strategy Track and report on trends, forecasts, profitability, and client growth. Prepare daily/weekly/monthly operational reports. Recommend strategic improvements and process enhancements. Client & Associate Service Ensure accurate recruitment and placement aligned with client needs. Resolve associate and client queries professionally. Promote smooth inter-departmental workflow and quality service delivery. Requirements Grade 12. Proven experience in operations, recruitment, or workforce management. Strong knowledge of BCEA, WCA/IOD, Health & Safety, Benefits, and Bargaining Councils. Solid understanding of recruitment and internal administrative processes. Excellent communication skills at all levels. High attention to detail, accuracy, and professionalism. Self-motivated, energetic, deadline-driven, and able to work under pressure. Strong problem-solving, governance, and compliance awareness. Ability to build strong client and associate relationships. High integrity, confidentiality, and service focus.