Web Designer

Redwood Credit Union is seeking a Web Designer who will play a pivotal role in designing and maintaining Redwood Credit Union’s digital experience across public websites, digital banking platform, and internal content systems. This hands-on role blends visual design, content strategy, and is responsible for UX/UI design and development, system administration, and cross‑functional collaboration to build simple, accessible, high‑quality experiences for Members and internal teams. 

 

This role supports and maintains RCU’s digital platforms using HTML, CSS, Figma, and Adobe Suite. Platforms include the public website, digital banking platform, as well as RCU’s additional business lines such as RCU Insurance Services, RCU Auto Services, RCU Community Fund, Grove Café, and RCU’s team member Intranet. 

 

• Design and build easy-to-use, responsive, and accessible web and mobile experiences using UX design principles, usability best practices, analytics and feedback.

• Create wireframes, mockups, and interactive prototypes to visualize solutions. Refine designs based on feedback, data, and business requirements.

• Create/optimize images using Photoshop, Illustrator, and other design tools.

• Translate requirements into design and content solutions. 

• Create and update web content, including product pages and support articles. 

• Prepare optimized digital assets. 

• Support site development, vendor handovers, and configuration updates.

• Improve search relevance, taxonomy, and metadata.

• Work with third-party vendors as needed to troubleshoot and resolve system issues, as well as experience, content, and accessibility issues 

 

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

 

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 

 

                                                      

• Familiarity with JavaScript frameworks (Angular, React, Backbone, Node.js, etc.).

• Ability to address HTML and scripting compatibility issues between different browsers and computing platforms.

• Successfully work in an environment where the development life cycle and project management processes are utilized.

• Experience in financial services or regulated industries.

• Working knowledge of Spanish language is a plus.